Buxtons Reviews

Name: Buxtons
Address: Buxtons, Coppice House, Teddesley, Penkridge, Staffordshire
Rating: 4.93

4.9 Rating 3,216 Reviews

99 %

of reviewers recommend Buxtons

4.9

Based on 3,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Buxtons:

The Midland's Leading Arborist Equipment Supplier
Arborist Supplies & Garden Machinery - Competitive prices on everything you need for arboriculture and landscaping work, backed up by our award-winning customer service. Shop online or in-store at our showroom in Staffordshire, UK.

Visit Website

Phone:

01785712397

Email:

sales@buxtons.net

Location:

Buxtons,
Coppice House, Teddesley,
Penkridge
Staffordshire
ST19 5RP

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Buxtons 5 star review on 17th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“better then FRJones”

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Posted 1 year ago

“In addition to having a comprehensive and detailed catalogue, their staff are helpful and experienced while they provide a fast and efficient service.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Buxtons, Charles! We appreciate your kind words about our comprehensive and detailed catalogue, our helpful and experienced team and our fast and efficient service. It is customers like you who keep us motivated to provide the best service. Thank you for being a loyal customer of Buxtons! - Lue Wickes, Digital Experience Team

Posted 1 year ago

“A fast efficient service which delivered exactly what I was looking for. Thank you.”

Helpful Report

Posted 1 year ago

Thank you so much Matt for your kind 5-star rating of Buxtons. We are delighted to know you had a fast efficient service and that we have delivered exactly what you were looking for. We truly appreciate your loyalty as a repeating customer. Thank you! - Lue Wickes, Digital Experience Team

Posted 1 year ago

“Ordering process was straightforward and items were dispatched and received within two days, excellent service. Nothing missing, when they say it is in stock it is in stock, unlike some of the competitors!”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating, Matt! We truly appreciate your loyalty and it's great to hear that the ordering process was straightforward and that you received your items within two days. We always strive to keep our stock accurate so that our customers know they can rely on us, something that can't be said about all retailers in our industry. Thanks again for your fantastic review! - Lue Wickes, Digital Experience Team

Posted 1 year ago

“Fast delivery, quality product”

Helpful Report

Posted 1 year ago

Thank you so much Alan for your fantastic 5 star rating of Buxtons! I'm thrilled to hear that our fast delivery and quality products met your high standards. - Lue Wickes, Digital Experience Team

Posted 1 year ago

“Wow, what amazing service. I placed my order online and received the product 26 hours later. Not only a good price but I'm blown away by the quality of service when with so many companies it is the complete opposite.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave such a positive review, Susan! Myself and the team are thrilled that you were able to experience the exceptional service we're known for, and that our order arrived with you on time. We truly hope that you will continue to trust us in the future. - Lue Wickes, Digital Experience Team

Posted 1 year ago

“just a small order but treated like a large one”

Helpful Report

Posted 1 year ago

Thank you for your five star rating of Buxtons, William! I'm so glad that you experienced the outstanding service Buxtons give to all our customers, regardless of the size of their order. We truly appreciate you choosing us. - Lue Wickes, Digital Experience Team

Posted 1 year ago

“Efficient service. Thank you”

Helpful Report

Posted 1 year ago

Thank you so much, John, for your 5-star rating of Buxtons! We truly appreciate it, and are glad to hear that you experienced the efficient service we're known for. It is an honor to have you as a returning customer, and we hope you will continue to choose Buxtons for all of your needs. Thank you! - Lue Wickes, Digital Experience Team

Posted 1 year ago

“Competitive prices easy & efficient order processing & speedy secure delivery.”

Helpful Report

Posted 1 year ago

“First time for ordering with this company for many years, correct items sent, from stock, rapid delivery with status communication all along the way from both supplier and courier. Has to be 5 stars.”

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Posted 1 year ago

Thank you so much Haydon for your glowing 5 star review of Buxtons! I'm delighted to hear that this was your first positive experience with us after many years, and that the items you received were exactly what you were looking for. I'm also thrilled that the delivery process was rapid and that the team kept you informed throughout. Thank you for your kind words! - Lue Wickes, Digital Experience Team

Posted 1 year ago

“Competitive pricing with smooth efficient service and next day delivery. e Excellent”

Helpful Report

Posted 1 year ago

Thank you so much for your generous 5 star rating, Keith! We are so glad to know you enjoyed our competitive pricing, smooth and efficient service, and next day delivery. It means a lot to us that you keep returning to Buxtons! - Lue Wickes, Digital Experience Team

Posted 1 year ago

“Great product and quickly delivered.”

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Posted 1 year ago

“Goods arrived quickly with emails letting me know item status along the way”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating of Buxtons! We're thrilled to hear that your goods arrived quickly with emails letting you know item status along the way. We appreciate your loyalty as a returning customer and look forward to serving you again soon! - Lue Wickes, Digital Experience Team

Posted 1 year ago

“Efficient and prompt service.”

Helpful Report

Posted 1 year ago

“Found purchase process easy and the product was delivered the next day.”

Helpful Report

Posted 1 year ago

“Originally ordered from another source who informed me (after) there was a back order of up to 2 weeks. Checked Buxton, item in stock, dispatched and delivered almost immediately. Excellent service throughout and I know where to go next time. Thank you.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating, Craig! We are really glad to hear that we could provide such quick and excellent service when you needed it. Our clear & accurate stock is something we're proud to offer, as we know many of our competitors don't offer such confident figures. All of us here at Buxtons always strive to provide the highest level of customer satisfaction. We look forward to hearing from you again next time. - Lue Wickes, Digital Experience Team

Posted 1 year ago

“My first experience with Buxtons and I will definitely be using you again. Kelly and Martin at Buxtons both went out of their way to help me and were quick to reply to questions and were able to quickly reorder the item as it was not in stock. A very positive and different experiences from most online purchases. Well done!”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words and 5 star rating! We are glad to hear that your first experience with Buxtons was so positive, and that Kelly and Martin were able to help with your questions and make sure the item was available. We appreciate your feedback and look forward to your future purchases! - Lue Wickes, Digital Experience Team

Posted 1 year ago

“Fast and very efficient service. Had all the parts I required to create a new arborist helmet in one place, including the Peltar ear defenders! A great one shop experience!”

Helpful Report

Posted 1 year ago

Thank you for the amazing 5 star rating, Blair! We appreciate your loyalty and are so glad that we were able to make the perfect arborist helmet for you by providing the parts you needed. We value our customers and their insight, and we look forward to continuing to serve you with the fast, efficient service and great one-shop experience we're known for! - Lue Wickes, Digital Experience Team

Posted 1 year ago

“Very good prices, no delivery charge, exceptional service and in total can't be bettered”

Helpful Report

Posted 1 year ago

Thank you so much for the amazing 5-star rating, James! We really appreciate your kind words about our great prices, free delivery, and most importantly exceptional service. Thank you for sticking with us as a returning customer. We hope to keep delivering exceptional service to you! - Lue Wickes, Digital Experience Team

Posted 1 year ago

“The experience was excellent”

Helpful Report

Posted 1 year ago

Buxtons is rated 4.9 based on 3,216 reviews