Buxtons Reviews

Name: Buxtons
Address: Buxtons, Coppice House, Teddesley, Penkridge, Staffordshire
Rating: 4.93

4.9 Rating 3,218 Reviews

99 %

of reviewers recommend Buxtons

4.9

Based on 3,218 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Buxtons:

The Midland's Leading Arborist Equipment Supplier
Arborist Supplies & Garden Machinery - Competitive prices on everything you need for arboriculture and landscaping work, backed up by our award-winning customer service. Shop online or in-store at our showroom in Staffordshire, UK.

Visit Website

Phone:

01785712397

Email:

sales@buxtons.net

Location:

Buxtons,
Coppice House, Teddesley,
Penkridge
Staffordshire
ST19 5RP

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Buxtons 5 star review on 17th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item that I received is completely different to the one pictured on the site, completely different size and brand and shall not be purchasing from buxtons again”

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Posted 1 year ago

“Helpful & direct over the phone, placed my order and it arrived in under 24 hours. Definitely will be a return customer”

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Posted 1 year ago

“Good service..note prices were excluding VAT”

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Posted 1 year ago

“Excellent service good value”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Easy to order, delivered on time, superb.”

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Posted 1 year ago

“Quick delivery, good quality clothing & good prices.”

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Posted 1 year ago

“Very quick service and delivered when they said they would. Thank you.b”

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Posted 1 year ago

“The website is really easy to navigate. The ordering process was just as easy. My order arrived when they said it would and was really well package. Would highly recommend and will certainly use them agai.”

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Posted 1 year ago

“Best price and great service”

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Posted 1 year ago

“Excellent service. Rang up for information in the morning, ordered straight after an informative converation and the saw was delivered the next day. Couldn't wish for anything better!”

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Posted 1 year ago

“Recently purchased an Husqvarna T28-P4A from Buxtons. Stock level visible on website, very competitive price, and delivered on time - super.”

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Posted 1 year ago

“No problems ordering and many many updates. But very slow to deliver.”

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Posted 1 year ago

Thank you so much for your great feedback, Lauren! I'm so pleased our ordering process was effortless for you, and that our regular updates kept you informed. I apologise for any inconvenience caused by the slower delivery this time. Please know that it's highly unusual for us to have delays with our chosen couriers, and myself & the team are genuinely sorry for not meeting your expectations. Your feedback has been passed to the relevant courier, to prevent this happening again. Your satisfaction is important to us, and we appreciate your understanding. I ask that you consider giving us another chance, I'm sure we won't disappoint. Kind regards, Lue Wickes Digital Experience Team

Posted 1 year ago

“Communication good. Unfortunately, despite paying extra for next day delivery, and then confirming on paperwork the goods arrived late the day after. No refund for extra next day delivery”

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Posted 1 year ago

“Bought Stihl chainsaw. Website good. Product good and lowest price. Delivery on time. Excellent first experience of Buxtons.”

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Posted 1 year ago

“Excellent service and delivery. Thank you.”

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Posted 1 year ago

“Product arrived promptly when they said it would happy with the service”

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Posted 1 year ago

“Excellent service. Quick delivery, outstanding communication. Issue with sizing solved without slightest delay. Highly recommend Buxtons as a trustworthy supplier.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Buttons were selling the tool I wanted for the most reasonable price so of course I bought it. I was kept well-informed about delivery and it was here quickly Would definitely buy from them again. .”

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Posted 1 year ago

Buxtons is rated 4.9 based on 3,218 reviews