Buxtons Reviews

Name: Buxtons
Address: Buxtons, Coppice House, Teddesley, Penkridge, Staffordshire
Rating: 4.93

4.9 Rating 3,218 Reviews

99 %

of reviewers recommend Buxtons

4.9

Based on 3,218 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Buxtons:

The Midland's Leading Arborist Equipment Supplier
Arborist Supplies & Garden Machinery - Competitive prices on everything you need for arboriculture and landscaping work, backed up by our award-winning customer service. Shop online or in-store at our showroom in Staffordshire, UK.

Visit Website

Phone:

01785712397

Email:

sales@buxtons.net

Location:

Buxtons,
Coppice House, Teddesley,
Penkridge
Staffordshire
ST19 5RP

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Buxtons 5 star review on 17th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and good product, Prompt delivery. WE ARE VERY HAPPY.”

Helpful Report

Posted 1 year ago

Thank you so much, Christine, for giving Buxtons a 5-star rating. I'm thrilled that you had a great experience with our products, prices, and delivery services. Good price, good product, & prompt delivery - I couldn't have said it better myself! Thanks again! Kind regards, Lue Wickes Digital Experience Team

Posted 1 year ago

“Good clear website with a very good range of products at competitive prices. I experienced an IT problem with my order, but customer services dealt with it very efficiently. Very pleased with my first experience with Buxtons. Thank you”

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Posted 1 year ago

Thank you so much for the 5-star rating, Robert! We really appreciate it! It's great to hear that your first experience with Buxtons was positive and we were able to get your order processed in the end. We really strive to provide excellent customer service, it's always good to hear it's appreciated Kind regards, Lue Wickes Digital Experience Team

Posted 1 year ago

“Can't vault Buxtons delivered with in 2 days great service very happy”

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Posted 1 year ago

Hi Keith, Thank you for your kind words! We're thrilled to have provided you with great service and a speedy delivery. Your satisfaction is our top priority at Buxtons. If you have any further needs, please don't hesitate to reach out. We look forward to serving you again! Best regards, Lue Wickes Digital Experience Team

Posted 1 year ago

“Super fast service and great price, Unbeatable!!”

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Posted 1 year ago

Thank you so much Stewart for your kind 5-star rating of Buxtons! We are so glad that our speedy delivery and excellent prices were unbeatable for you! We really appreciate your loyalty over the years as a returning customer.

Posted 1 year ago

“Great team great delivery great customer services great free cap at the Arb show 2023 keep up the good work 💪🌳”

Helpful Report

Posted 1 year ago

Thank you, Peter, for your 5-star rating of Buxtons! We strive to always provide excellent customer service, and we are so glad you had a great experience with us, especially at the Arb Show! We appreciate your feedback and will keep up the good work! 💪🌳 Best regards, Lue Wickes Digital Experience Team

Posted 1 year ago

“service was first class”

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Posted 1 year ago

Thank you so much, Andrew, for your fantastic 5 star rating of Buxtons! We appreciate your feedback and are glad to hear that the service was first class. Best regards, Lue Wickes Digital Experience Team

Posted 1 year ago

“Excellent company to deal with and the product was delivered in promised timescale.”

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Posted 1 year ago

Thank you so much for your generous 5 star review David! We are so glad you were pleased with your Buxtons experience. It's wonderful to hear that we were able to provide you the excellent customer service we're renowned for, and that your order was delivered in a timely fashion. We really appreciate you being a returning customer, thank you! Best regards, Lue Wickes Digital Experience Team

Posted 1 year ago

“A 1 +++++”

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Posted 1 year ago

Thank you so much for your five star rating of Buxtons, Philip! We are so pleased that you enjoyed our products and services. Your 5-star rating is greatly appreciated. Kind regards, Lue Wickes Digital Experience Team

Posted 1 year ago

“very good service”

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Posted 1 year ago

Thank you so much, Jonathan, for your 5-star rating of Buxtons! We appreciate your positive feedback about our service. It means a lot to us that you are a loyal customer and that you keep returning to us. Thank you for your continued support, it's always a pleasure! All the best, Lue Wickes Digital Experience Team

Posted 1 year ago

“First-time customer and very impressed. I initially enquired about an offer for Stihl products and also delivery to the west coast of Scotland. Buxtons replied promptly and were very accommodating. Once I placed the order, it was processed quickly and delivered on time by Royal Mail, rather than courier, due to my remote location. Excellent service and I would happily use Buxtons again.”

Helpful Report

Posted 1 year ago

Thank you so much Colin for the 5 star rating! We're glad to hear that you had a fantastic experience being a first-time customer. Delivery to more remote areas of the country is something that we're really worked on, allowing customers like you to get orders quickly without breaking the bank. It's always good to hear it's appreciated! See you again soon, Lue Wickes Digital Experience Team

Posted 1 year ago

“Good service arrived on time. Thank you”

Helpful Report

Posted 1 year ago

Thank you so much, Paul, for your 5 star rating! We value your positive experience with Buxtons and are truly pleased to hear that the our speedy delivery didn't disappoint. Thank you! Kind regards, Lue Wickes Digital Experience Team

Posted 1 year ago

“Great stock and fast shipping too. Great marketing skills stickers with your next purchase. Who doesn't love stickers”

Helpful Report

Posted 1 year ago

Thanks so much for your five-star rating, Peter! We're so glad you love Buxtons! It's great to hear that not only do you like our range of products, but that shipping was fast too. We'll be sure to include more stickers with your next order. You're right, who doesn't love stickers! Kind regards, Lue Wickes Digital Experience Team

Posted 1 year ago

“Good service - prompt delivery”

Helpful Report

Posted 1 year ago

Thank you, David, for your 5 star rating of Buxtons! We're glad to hear that our good service and prompt delivery has been meeting your standards. - Lue Wickes, Digital Experience Team

Posted 1 year ago

“Excellent price. Excellent service, ordered in the afternoon, arrived the following morning”

Helpful Report

Posted 1 year ago

Thank you Julia for the 5 star rating of Buxtons! I'm pleased to hear that you enjoyed our competitive prices and unbeatable service. It's wonderful to hear your order arrived the following morning after ordering in the afternoon. Getting your orders at your door as quickly as possible is something we work hard on providing, I'm glad the hard work is appriciated. Thank you again for your wonderful feedback! Best regards, Lue Wickes Digital Experience Team

Posted 1 year ago

“Excellent service Great communication regarding purchase and delivery. Quick delivery and great product, many thanks.”

Helpful Report

Posted 1 year ago

Thank you so much Paul for the 5 star rating! We are glad to hear that the service, communication, delivery and products exceeded your expectations. Thank you for your support, it means a lot to us! Kind regards, Lue Wickes Digital Experience Team

Posted 1 year ago

“I normally use an online competitor and have been looking to get a new Stihl 261, im not a fan of buying expensive equipment online (neighbours have stole my parcels before), this why i normally stick to one online company or buy local. By an off chance i noticed a post on Buxtons social media account offering a bank holiday 10% off deal. I jumped at the chance, id be stupid not to and purchased it straight away and made sure i would be home. I'm glad i did, everything went through smoothly and im very happy with the service and delivery. It ended up being the cheapest price online by £70 and £150 cheaper than my local company. Everyone loves a company that saves them money, Definitely keep an eye out for their deals on social media.”

Helpful Report

Posted 1 year ago

Thanks so much for the 5-star rating, James. I'm really glad that you found a great deal through our social media posts, and that you had a top-notch experience with us. We try our best to make sure our customers get great prices, but also more importantly excellent customer service. I highly appreciate you taking the time to share your thoughts. Thank you again! All the best, Lue Wickes Digital Experience Team

Posted 1 year ago

“Competitive prices, helpful staff and excellent 24hr next day delivery. It's a shame you don't take orders over the telephone, but online was very efficient. I have already recommended you to others.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating, Nicole! I really appreciate you taking the time to share your positive experience with Buxtons. I'm so pleased that you were able to take advantage of our competitive prices, excellent customer service, and next day delivery. We strive to provide the best customer experience possible and are glad that we could meet your needs! We apologise for the inconvenience that we don't offer payment via telephone, but we are happy you were able to use our website for your needs. We really appreciate you spreading the word about us to others, too! Thanks again for your kind words. Kind regards, Lue Wickes Digital Experience Team

Posted 1 year ago

“Great service fast delivery”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Buxtons! We appreciate your support and loyalty as a valued customer. We're delighted that you had a great experience with our service and fast delivery. We look forward to serving you again in the future. - Lue Wickes, Digital Experience Team

Posted 1 year ago

“Easy website and good prices. only 4 stars as delivery infomation was not updated and i had to call to find when to expect item - it states 24 hours.. would use again..”

Helpful Report

Posted 1 year ago

Thank you for your 4-star rating, Geoff. We appreciate your feedback! We're happy to hear that you found our website easy to use and our prices competitive. We apologise for the delay in our delivery information. We are grateful for your understanding and loyalty – thank you for using us again! Kind regards, Lue Wickes Digital Experience Team

Posted 1 year ago

Buxtons is rated 4.9 based on 3,218 reviews