Butler Bookings Reviews

Name: Butler Bookings
Rating: 4.91

4.9 Rating 1,813 Reviews

98 %

of reviewers recommend Butler Bookings

Company Reviews

Metrics

Info

4.9

Based on 1,813 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Butler Bookings:

Butler Bookings is a leading supplier of buff butlers for events all over the United Kingdom. We accommodate small or large groups and all types of venues from apartments and hotel rooms to bars and restaurants.

Visit Website

Phone:

0800 002 9095

Email:

john@butlerbookings.co.uk

Butler Bookings 5 star review on 6th November 2024

196

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Las was fantastic for our hen do. He made us feel really welcome, comfortable and made the hen do so much more exciting! We played some great games and he made sure the party were well topped up with drinks! Definitely the hens favourite part of the hen do!”

Butler Bookings 5 star review on 7th April 2024

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Posted 8 months ago

“As a hen party we had to bring the vibes and games as the butler did not come prepared with activities. He felt awkward and uncomfortable and did not use his initiative to play games or serve food/drinks. Plus he made some of the hens feel uncomfortable with comments about their bodies.”

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Posted 8 months ago

Hi Hannah, We sincerely apologise for any dissatisfaction you experienced with our service. We were surprised by your review as it's the first negative feedback we've received regarding the specific butler involved. Typically, he garners positive responses. However, we take all customer feedback seriously. After discussing with him, he expressed feeling that some comments were unjust as he made efforts to host the pre-planned activities and ensure everyone had an enjoyable time. He believed everyone was satisfied. Regarding remarks made about guests' bodies, we completely agree that such comments are unacceptable. Rest assured, steps will be taken to prevent such occurrences in the future. Further training will be provided to the butler to enhance his initiative in serving food and drinks, as well as in hosting activities. We'll closely monitor his performance to prevent reoccurrences of these issues. We regret that the service fell short of your expectations but appreciate your feedback, which will guide us in improving our services moving forward. Warm regards, Butler Bookings Team

Posted 8 months ago

“The hen party were extremely happy. Tre was great!! Recommend!!”

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Posted 8 months ago

“Professional and good fun”

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Posted 8 months ago

“Mike was fantastic, the life drawing session was really fun, a great laugh and very entertaining. Will definitely be recommending for future Ben parties.”

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Posted 8 months ago

“Alessandro gave the best experience for my sister’s hen party. All of us had so much fun and Alessandro made sure everyone was included, had a full glass and was having a great evening. Couldn’t have asked for anything better and with Alessandro organising the games we all really enjoyed ourselves. Thank you!”

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Posted 8 months ago

“We had so much fun with Tom and Josh at my best friends hen do! We played some great games and they kept our drinks topped up. I was also asked at the beginning on a scale of 1-10 how far they could take it which was great as the bride was on the nervous side which I think put her at ease. I would highly recommended booking butlers for any event!”

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Posted 8 months ago

“Johnno was absolutely amazing! We all loved him- so so much fun, friendly, professional and made the entire hen do! Could not recommend him more x”

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Posted 8 months ago

“Booking was really easy. The butler was fab, he got everyone involved in the games and everyone had a fab time!”

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Posted 8 months ago

“We loved having Ruben and Tyrell at my sister’s hen in London. There were 20 girls with ages ranging from 19-60; a mix of mums and daughters, and they made everyone feel very comfortable. It was very classy and civilised, would highly recommend!”

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Posted 8 months ago

“Fantastic communication throughout. A wonderful hen party surprise for my sister that was so fun and great value for money! Tom was amazing, he arrived early and kept a group of mixed ages entertained with the life drawing class and games. Thank you so much. Would highly recommend!”

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Posted 8 months ago

“We had our butler for the pre-drinks before a night out. Louis was a fantastic butler, he got everyone in the party spirit and gave the night the added spark we wanted. Everyone enjoyed themselves and had a great night. Thank you Louis.”

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Posted 8 months ago

“Hi, Will and his bare bottom came to Hen party on Saturday. He was excellent, very friendly, professional and lots of laughter was had, it was great fun. Age group was 18 to 78 and Will made everyone feel comfortable.”

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Posted 8 months ago

“Franki was the true gentleman , we could not of asked for a more interactive and funny chap . Highly recommend The ladies of Solihul”

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Posted 8 months ago

“Great service Freddie was amazing”

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Posted 8 months ago

“We ADORED Thomas - he honestly was so charming and relaxed and set the tone perfectly for the afternoon. The hen had a complete ball and we would highly recommend him!”

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Posted 8 months ago

“Alessandro was great He made everyone feel comfortable and at ease. Everyone had a great time. Thoroughly recommend .”

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Posted 8 months ago

“Life model booking exceeded all expectations, definitely booking again!”

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Posted 8 months ago

“Seb was very friendly, he was very professional and knew how to read the room. We had a great afternoon and the hen was very happy!”

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Posted 8 months ago

“Jamie was so fun! He added a great element to the evening and kept us all entertained and our drinks topped up! The perfect alternative if you don’t quite want a stripper for the bride but still want to keep things cheeky (literally)”

Butler Bookings 5 star review on 20th March 2024

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Posted 8 months ago

Butler Bookings is rated 4.9 based on 1,813 reviews