Hi there,
Thank you for the 5-star review. We are always happy to hear that our service has been great, and we hope to be collecting your bins again soon.
Hi Michelle,
Thanks for the review. It is much appreciated. We do try and give the best possible service to our customers when emptying bins, by making sure to put them back where collected from, so it means a lot to see it is paying off and that you are happy with our service.
We hope to have you using us again soon.
Hi Chelsea,
Thank you for the 5-star review. We are always happy to hear that our service has been great, and we hope to be collecting your bins again soon.
“Its so easy to book a collection, its convenient and they take the stress away of having to wait weeks for the council bin collection date for that bin. Amazing service,”
Hi Saima,
Thanks for the review. It is much appreciated. We do try and give the best possible service to our customers when emptying bins, by making sure to put them back where collected from, so it means a lot to see it is paying off and that you are happy with our service.
We hope to have you using us again soon.
“Great service. Easy to use. Great for when you forget to put the bin out, as I sometimes do. The telephone service staff are very helpful and polite!”
“Busy bins have always given me an excellent service. Once booked the bins are emptied first thing, the staff are always very helpful on the phone. I would definitely recommend them to anyone”
Hi Victoria,
Thank you for the 5-star review. We are always happy to hear that our service has been great, and we hope to be collecting your bins again soon.
“Easy to book, very helpful customer support, bin men came very early and got the job done quickly. They even put the bin back properly. Much better service then the council. Will definitely use again. Thank Busybins you are brilliant.”
“I decided to contact Busy Bins as the general rubbish bin was only being collected once every 4 weeks - this was unacceptable to me as I have a small baby so the bin was getting filled with nappies amongst the general household waste. I also recently moved into the house so needed the other bins emptying so I can start recycling from fresh.
Service has been incredible - fast and customer focused. Would definitely recommend to others”
Thank you for the fantastic 5 star review Jessica.
The reason we started the business was to help homeowners like yourself who struggle with waiting 3 weeks for the council to come again, so to see and hear how our service has helped you brings us a lot of joy!
Thank you for taking the time to leave a review and we hope to be collecting from you again soon!
“As a big family we often do tip trips over the weekend, but life being busy time is precious so busy bins are a perfect solution. Book, pay and they take it away on a set time and day. Great efficient service, I use one off collections as and when I need them.”
Thank you for the 5 star review Debra. You are a poet and you didn't know it. We know time is precious to our customers so if we can take the stress away of doing your tip runs it makes it all worthwhile to us!
Thanks once again for the fantastic review!
“I've used busy bins a few times as they provide better service than the usual bin service from the council who never empty bins properly, they are excellent and definitely recommend them and the staff are lovely.”
Thank you for the 5 star review Eileen.
All review and feedback is used to better our service so thank you for taking the time to leave the review.
We hope to be collecting your bins again soon and have a lovely day.
Thanks for the 5 star review Lucy and for the recommendation. We are always happy to hear that our service has been great and we hope to be collecting your bins again soon!
Hi Tina,
Thank you for the 5 star review and feedback. It is always rewarding to hear how we have given great service to our customers so thanks for sharing with us.
“Fast speedy friendly and reliable service I’ve used busy bins on a few occasions now and would definitely recommend their services.
They always put bins back neatly as well ... thanks xx”
We always like to read our reviews so thank you!! We aim to put the bin back where it was collected from as we know these gestures go along way with our customers.
Thanks for the 5 stars and we hope to have you using us again soon!
“Used the service for months with no problems, very efficient, always easy to contact until I requested to cancel my collections, no response from my cancellation email sent on the 5th of April, I requested a response on the 21st of April & received a response on the 23rd of April they charged my account on the 29th of April, AND STILL today, the16th of May they’ve collected my bin. Please cancel my collection NOW Josh Morris........& DON’T charge my CLOSED account on the 29th of May.........”
“Needs to be clearer where this service is available! I booked for a one-off collection and without explanation my bin was not collected and it was only upon checking my emails I noticed I had received a partial refund which prompted me to ring Busy Bins only to find out my bin wouldn't get collected and I wouldn't get all my money back.”
Thank you for the review. Our site does show the areas that we cover on the home page. We refunded £9.85 from £10.85, we only took a fee for the small admin charge and for the online payment charge that we have to pay.
All feedback, good or bad, will be used to improve our services so that we make it the best possible business for our customers, so once again, thank you for the review and apologies for the frustration caused.
“I do not use this service any longer, after charging me for a bag of paper that I had forgotten to put in the bin that was only two thirds full it wasnt about the money it was principal”
“Lovely customer service, they also do not huge amounts for emptying the bins and come in quite short time which is great :) I will definitely use their services again.”
