“Was struggling with fortnightly small grey bin collection as a family of 4 who recycle correctly. Also I sometimes missed council collections due to bring a wheelchair user and could not move my bin. Busy Bins were a great solution as they collected the grey bin on the weeks the council didn't, for a couple of ££s per collection. Less than the cost of petrol waiting at the tip and much less than hiring a skip. They even collected my bin from my garden and put it back as I was unable to. Great customer service as well.”
Thank you for the kind words Siobhan.
We will always make sure to try and empty your bin if unable to be put out, so we are glad to hear that our service brings some extra relief to your day to day life.
Thank you for using us.
Hi Angela,
Thank you for the positive feedback. We pride ourselves on giving the best service possible, so it is always nice to hear that we are doing this correctly.
Thanks once again
Thanks for your 5 star review Vicky.
All feedback will be passed on to our management team, so thank you for finding the time to leave your review.
Have a lovely day.
“Excellent service. Bin always returned to where it was located. One week I forgot to put out my bin and the driver got it out of my back yard, emptied it and returned it to the yard. Absolutely cannot fault the service.”
Thank you for the review.
We always aim to put the bins back where collected from and will strive to collect and empty this for you, if this isn't put out for any reason.
Thanks for the kind words
“We started using Busy Bins when my daughter and family came to stay in between moving houses and every two weeks was not enough for our grey bin. The service has been so good we have continued it even though we are back to just the two of us. Never let us down and once when I forgot to put it out, the collector can down the drive (it’s a long steep sloping drive) to get it. Unheard of from Bolton MBC. Excellent company and service and on the one occasion I had to contact their office, the person I spoke to was so helpful and pleasant so the standard runs right through the organisation. Highly recommend.”
Hi Steve,
Thank you for the 5 star feedback. Your review really does mean a lot and we will make sure to pass this to the driver and customer service team.
We strive to give the best possible service every day, so it re enforces what we set out to do when we see reviews like this.
Thank you ever so much.
“I’ve been using Busy bins for about 18 months now. Fantastic service. I’ve forgotten to put it out a couple of times and they walked up drive and got it themselves. Always friendly and helpful whenever I speak to the drivers. Always put the bin back where they found it too.”
“Busy Bins were our saviour after the council changed its regular service and downsized the bins our tenants found their refuse overflowing. I engaged Busy bins to empty the non-recyclables weekly, my tenants took a while to get used to the new regime but Busy Bins phoned me to alert me that the bins had not been put out and did not charge me for that first service. When I wanted to end the contract due to a change of tenancy, it was easy and trouble free. Highly recommend the very personable service”
Hey Tessa,
Thank you for the 5 star feedback.
We are really happy that you found our service efficient and easy to use. If you ever need any tenants bins emptied again, we are always here.
Thanks a lot.
“Busy bins is great, never had an issue, only stopped my account when I moved out of the country but if I ever move back I'll definitely be using them again”
Hey Rachael,
Well thank you for taking the time to leave us a 5 star review when out of the country.
Thank you for using us and we wish you all the best, wherever you are.
If you ever need a UK bin emptied again you know where to find us! :)
“I have used busy. Ins for around 2 years now. They collect them in from the side of the house and return no mother unlike the council. I decided to use busy bins as I was fed up of the council and their recycling policy and the reduction to a smaller bin. If I could opt out of paying for bin collections (council tax) I would continue to use busy bins can't thank them enough. Carl Bolton”
Hi Carl,
Thank you ever so much for the 5 star review.
Our drivers will always attempt to empty the bins and return to the place where collected from for our customers. We feel it is the little things that set us apart from other Waste Companies, so it is always good to be recognised for these.
Thanks again for your review.
Hey Chevonne,
Thanks so much for the 5 star review.
Overflowing bins can be a right pain, so it is very pleasing to hear that you don't have any more overflowing worries.
“Busy bins is a fantastic service especially when the council are doing fortnightly collections and your bin fills very easily with a 4 perwon family in the house. I would definitely recommend them to anyone.”
Hi Alison,
Thanks so much for your 5 star review. We are made up to hear that our service is fantastic, and that we can relieve some of the waste worries of having a family of 4.
You know where we are if you need to use us again and have a lovely day.
“Wish I could leave more than 5 stars! As a family of 5 we were struggling with a small bin and it only being emptied once a month. We figured we would use busy bins for a few weeks to get the backlog of rubbish down, we've been using them for months and they are invaluable! There has been a couple of weeks I've forgot to put my bin out, so they've taken it from the garden, and replaced it in the garden after emptying! I've recommended busy bins to everybody I know and would recommend to every person who is in the same situation that I was! They're fantastic!”
Hey Amy,
Don't worry about leaving more than 5 stars, we will give the drivers an extra gold star each for their hard work.
Thank you for recommending us to people you know. We always try to give the best possible service when emptying our customers bins, so it is good to hear that you have received fantastic service.
You know where we are if you need us again.
“Busy Bins are value for money, the collections are on time, your bin is returned to the exact spot you left it. The staff and customer service are excellent. I couldn’t do without Busy Bins. Brilliant service and well worth the money.”
Good Morning Lynda,
We are really glad that you feel BusyBins are good value for money. We know the frustrations of council collections, so we are just happy to be of service to you and to relieve some of your waste worries.
Thank you so much.
“I was struggling with the fortnightly collections but even more so with the introduction of the smaller bins. A subscription to Busy Bins is a present to myself. I now know that even though I recycle what I can I don’t have to keep making trips to the tip with things like pillows and packaging. Love the convenience of the whole service. Would I stop? No chance!”
Hey Eileen,
We know how much of a pain the smaller bins given by the council can be, so we are very happy to hear that you rate our service and what we do at Busy Bins.
We hope we can keep impressing you with our service and that you will keep using us.
Thanks again,
“Been using this service well over a year and they have always been extremely reliable, I have never been let down and they are always early so I can put my bin away before I leave for work, excellent service.”
Thanks for the 5 star review Leanne.
We are really glad that we come early enough to collect, so that you can put your bin away before you leave for work.
We are glad to have you using us and thanks once again for your review. It will be passed on to management.
“Busy Bins offer an excellent service,honestly think I couldn’t manage without them . Prompt collection every 2 weeks and my bin is put back neatly on my drive unlike the council who just throw it anywhere so I have to go hunting for it . I would recommend them to anyone.”
Hey Denise,
Thank you for the review. We use all feedback given to help improve and keep our service to the highest level, so these reviews really mean so much to us, as it shows we are on the right tracks.
Once again thank you and have a lovely day.
