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Busy Bins Reviews

4.9 Rating 1,368 Reviews
98 %
of reviewers recommend Busy Bins
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Anonymous
Anonymous  // 01/01/2019
We've used Busy Bins service for the last few years over 2 addresses and can't fault them, they collect come wind rain or snow which can't be said of the council. Couldn't be happier and if given the option to dump the council all together we would.
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Posted 6 years ago
Hi Garry, thank you for your review. Winter, rain, summer or fall...all you've got to do is call and we will be there. Thanks again and have a lovely day.
Posted 6 years ago
I started using Busy Bins as I have 2 indoor cats and therefore a lot of cat litter to dispose of. The 3 weekly collection from Bury Council isn’t frequent enough and I was tired of taking it to the recycling centre at Radcliffe. Busy Bins were a pleasure to deal with - my account was set up immediately and the drivers and office staff are friendly and efficient people. It’s great that you can choose how often you need them to collect your grey bin and setting up a direct debit means you can then forget about remembering to renew your contract. I don’t know how I managed without Busy Bins!!! If you need your grey bin emptied more than once every 3 weeks - and lets face it that is most of us - these are the people you need.
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Posted 6 years ago
Morning Niki, we are so happy to hear that we have relieved some of the stress of going to the recycling centre for you and that you don't have to worry about waiting 3 weeks for the council to come. All feedback will be passed over to the drivers and management team, so thank you for the positive review.
Posted 6 years ago
they help me reduce the rubbish that piles up as a result of the council collecting the rubbish only once in three weeks they have an excellent costumer service i recommend for anyone
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Posted 6 years ago
Thank you so much for the review and recommendation. We are really happy that you found our service worthwhile and we hope you use us again.
Posted 6 years ago
We choose busy bins because we were fed up with one every 3 week bin collection by the local council. It has worked out very well and we are very pleased with service you provide.
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Posted 6 years ago
Hi there, thank you for the review. It is really rewarding to hear how we have helped. All feedback will be used to improve our service.
Posted 6 years ago
We chose to use busy bins as we have indoor cats and create a lot of rubbish each week, the 3 weekly bin collections from Salford council weren't enough even though i offered to pay for a second bin. Busy bins have been great, never miss a collection and unlike the council they actually put the bin back where they found it!!
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Posted 6 years ago
Thank you for the kind review Gina. We are glad that we could be of service to you.
Posted 6 years ago
I love Busy Bins. They give a much better service than the council collections. When the council collect we are required to place our bins in a certain place, with the bin saving handle out so the bin men don’t have to strain themselves collecting them. They then just chuck them back without returning the curtesy we apply to them. Three week wait to empty our bins is a joke, flies love it we don’t. Busy Bins, worth every penny.
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Posted 6 years ago
Thanks so much for your review Sylvia. Our drivers always want to make sure our customers are happy, so we will always leave your bin exactly where this has been collected from. We totally understand your frustration, as 3 weeks for a bin collection is a pain, and this is why we started BusyBins, so we could hopefully relieve some stress for families and customers. We hope to be emptying your bin again soon and have a lovely day.
Posted 6 years ago
Really lovely and reliable company. On the days I forget to take my bin out they have collected and returned it which I think is great customer service. Good value for money
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Posted 6 years ago
Our drivers will always aim to place the bin back where it has been collected from, so it is really satisfying to hear that they have completed this for you Martine. We will pass the feedback over to our drivers and we hope you use us again.
Posted 6 years ago
I wish the council were half as good as busy bins! They are 100% reliable and even collected in the snow when the council didn't! They are polite and never leave any mess. Wish I could have them collecting all my bins every week !
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Posted 6 years ago
Rain, Snow, Sun or Sleet, we will always be out to empty our customers bins. :) Thank you for the lovely review Emma. All feedback will be passed on to the drivers and management team, so thanks again.
Posted 6 years ago
Started to use this service as the slim black bin we have provided by the council was not sufficient for a family of 5. Busy Bins now empty my bin on alternate weeks and their service has always been 100% reliable. They even came on a bank holiday over Christmas and I wasn’t expecting them so hadn’t put the bin out. The operator rang the bell, asked for access to the drive, took my bin out, emptied it and then brought it back in. You cannot ask for better service than that! Would definitely recommend them.
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Posted 6 years ago
Hey there. Thank you so much for your review. We know how tough it can be, waiting for the council to come and empty your bins, especially with a family of 5, so we are very glad to hear that we could be of some assistance to you. If the bins have been forgot to be put out for any reason at all, our drivers, will always attempt to empty the bin and put back where found, so it is satisfying to hear that they have emptied this for you and returned to its rightful place. Thanks,
Posted 6 years ago
The service is excellent. Prompt and efficient and by far superior to the council collections as they do not leave rubbish scattered all over and replace the bin. I would highly recommend this service it is truly money well spent. A credit to the admin and management team. A big thank you
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Posted 6 years ago
Morning Jacquie, thank you so much for the kind words. We always aim to put the bin back where found and to keep everywhere as neat and tidy as possible when collecting, so the feedback does mean a lot. We will pass the review over to the drivers and management team. Thanks again.
Posted 6 years ago
Needed something as every three weeks was too long and the rubbish in bags piling up with tip trips was adding stress to already hectic day to day life. Great service, never let me down thus far.
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Posted 6 years ago
Thanks for your feedback. If we can be there to help get rid of your waste and save you some stress and time in your day, well then that is our job done correctly. We hope you use us again soon.
Posted 6 years ago
Outstanding service, staff polite and courteous. Collections efficient, and very responsive service when I have requested extra one off pick ups outside of my regular collections with Busy Bins e.g. to collect the extra waste at Christmas. Thoroughly recommend.
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Posted 6 years ago
Thank you for the lovely review. Happy to hear that we could relive some of your extra waste over Christmas. Thank you for using us and we hope to be emptying your bins again soon.
Posted 6 years ago
Great service, nothing negative to say. Thank you.
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Posted 6 years ago
Thank you for the fantastic review Deshia. Have a lovely day.
Posted 6 years ago
I am a dog minder and my bins have dog waste which was awful after three weeks! I also had my elderly Mum staying with me after she had an accident so rubbish was getting out of control! Busy Bins are efficient, never miss and are pleasant and happy to help with any problems. I have recommended them to several people and will continue to do so.
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Posted 6 years ago
Thank you for your review Maria. We know how hard it must be keeping on top of your waste with being a dog minder and having your Mum stay over, so we are really pleased that we could relive some of your stresses. Have a lovely day and hope to empty your bin again soon.
Posted 6 years ago
I have been using busy bins for quite a while. They are a good service and have never let me down. They always put the bin back where it was left and give me a wave if they see me. The payment service is easy to set up and use. I would recommend using this service! 👌🏼
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Posted 6 years ago
Hey Shazia, your feedback has been passed over to the drivers and thank you for the superb review. It really does mean a lot that you would recommend us. Thanks again,
Posted 6 years ago
Never let us down totally reliable and worth there weight in gold
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Posted 6 years ago
Thank you so much for the review Linda. We will keep on trying to be as reliable for you and have a lovely day.
Posted 6 years ago
I struggled with disposing of rubbish when the three weekly bin collection was introduced as I have 8 cats. I saw a piece on Busy Bins on the local BBC television news programme so got in touch with them on the internet. They never fail to collect, their drivers are always cheerful and they return your bin to outside your property instead of leaving it somewhere in the street. Would I recommend them? Of course I would! They provide a valuable service.
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Posted 6 years ago
Thanks for watching us on TV Wendy. We have tried not to let it get to our heads :) Your recommendation means a lot so thank you...we hope we can keep impressing you with our service and thanks again.
Posted 6 years ago
I started using busy bins because we simply couldn’t get by with our grey bins being emptied every 3 weeks, it was causing rubbish to pile up and causing serious problems. They are absolute life savers, who offer a service that I couldn’t do without, the price is great and I have never had any problems, plus there have been times when I have forgotten to put the bin out in the street, but the person collecting it has come and got it, emptied it and put it back where it was! Really do go above and beyond. I recommend them to everyone as it’s a fantastic service that I will happily keep.
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Posted 6 years ago
Hi Matt, The review is very kind of you, so thank you. We always try to make sure to collect bins, empty them and put them back in the same spot if they have been forgotten to be put out, so we really appreciate that you noticed this. We hope to keep on emptying your bins in the future and once again thank you.
Posted 6 years ago
Great service, thank you!
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Posted 6 years ago
Thank you for the lovely words Jeremy. Have a lovely day.
Posted 6 years ago
I am a Bury householder and I was having major issues with my refuse collection in that the bins were just not being emptied quick enough ! I was so pleased when I found out about Busy (Bury) Bins and what they offer !! I get my bin collected every week and now have the piece of mind that I will never have an overflowing bin again. Their collection service is always prompt and their communication is excellent !! I cannot recommend them highly enough.
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Posted 6 years ago
Good morning Anthony, we are really glad to hear that we have managed to take some stress away from your bin collections. We started BusyBins for this exact purpose, so to see it helping homeowners is very rewarding. Thank you for kind words.
Posted 6 years ago
Busy Bins is rated 4.9 based on 1,368 reviews