BE Offices Reviews

Name: BE Offices
Rating: 4.76

4.8 Rating 361 Reviews

99 %

of reviewers recommend BE Offices

Company Reviews

Metrics

Info

4.8

Based on 361 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About BE Offices:

The BE Offices Group includes BE Offices, BESpoke & Headspace Group.

We are the UK's leading owner provider of flexible workspace solutions in a wide choice of locations across London & the UK. Each of our business centres provide an award-winning level of service, reliable industry leading IT & a vast range of inclusive facilities including gyms, break-out lounges with high quality coffee & meeting rooms.

We are committed to offering everything growing businesses need all wrapped up in an easy, all inclusive package.

Visit Website

Phone:

02079596038

Email:

andrewi@beoffices.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is simply a very good friendly service and cooperation!”

Helpful Report

Posted 3 years ago

“Two people who I think are outstanding at BE Offices are Graham and Georgia Hefferman. Graham - was super proactive with helping to resolve issues we had with our VOIP phone systems, the issue was outside the BE Offices infrastructure, but he still invested a lot of his own time to help move this forward. Georgia - is exceptionally proactive in helping to organise and sort any issues / challenges with the offices. Ed Stevens 94 Group Ltd.”

Helpful Report

Posted 3 years ago

“Joely and her team at 32 Threadneedle Street, are absolutely briliant. Charming, friendly, helpful and a credit to your business.”

Helpful Report

Posted 3 years ago

“Always a smile when I walk through the door, and happy to help on absolutely any matter. Thank you Taylor and his team for making everyday more enjoyable.”

Helpful Report

Posted 3 years ago

“Everyone in the BE Office team are great and so helpful! Whenever we ask for anything it's never too much trouble and you can assume it's done! All of them have a cheery, happy manner and it's a pleasure being in the same offices as them!”

Helpful Report

Posted 3 years ago

“Great place to work . Excellent modern facilities. Great staff , always friendly and always very helpful. The events that they arrange add to individuality of the offices and are always fun”

Helpful Report

Posted 3 years ago

“The team are always friendly and willing to help!”

Helpful Report

Posted 3 years ago

“Wonderful to deal with day in, day out. Excellent facilities and state-of-the-art Covid-19 precautions constantly being updated, too. I wouldn't want to work anywhere else.”

Helpful Report

Posted 3 years ago

“We tried several companies beforehand but came back to BE as our first choice for a variety of reasons. Their spaces were clean, modern, and maintained. The common spaces made a great first impression for visitors, and the services were a welcome treat. I continue to be impressed by the special touches they add, including networking opportunities for all the companies in the building. They take care of us here.”

Helpful Report

Posted 3 years ago

“We would never take office space with BE again! They were not flexible, adaptable, or understanding through Covid.”

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Posted 3 years ago

“The service that we have received by BE Offices since day one has been outstanding. The whole team always go far beyond expectations for customer service. The staff are always friendly helpful and will always go out of their way to assist in any way that they can. I cannot recommend them enough.”

Helpful Report

Posted 3 years ago

“We arrived mid-first lockdown with less than edifying experiences of serviced office providers. BE has changed that with an accommodating approach to challenges facing SMEs, a helpful approach to making life not just good in their environments, but excellent and by hiring great talent. Our office and maintenance managers couldn't be more helpful.”

Helpful Report

Posted 3 years ago

“We like the Be offices events! always fun and interesting! Staff are helpful and treat us nice complement snacks as well!”

Helpful Report

Posted 3 years ago

“Absolute delights the Birmingham team are. What can I say really? They've been on point everyday, and they're always around if needed. Even through lockdown, it was always a pleasure to see a smiling face, morning, noon and evening. Highly recommended office space.”

Helpful Report

Posted 3 years ago

“We have been with BE Offices for many years and their consistency in delivering top customer service is outstanding. A huge bonus is the wonderful events that are offered to clients - especially during lockdown. The community and events team have provided an online programme of webinars that deal with interesting and important issues, great guest speakers, access to exercise routines and fun events that have been well thought out and have been most welcome. Well done all at BE Offices. A huge thank-you.”

Helpful Report

Posted 3 years ago

“If you are thinking of renting serviced offices I cannot recommend BE offices highly enough! The whole team are super professional, personable, efficient and organised. Nothing is too much trouble. Our move to BE Offices at the Barbican was the best move - wish we'd moved in years ago! Thank you BE Office Team.”

Helpful Report

Posted 3 years ago

“Be offices are the best serviced offices we have experienced in the city of London. The service is always five star and they go above and beyond for any needs we have to make our day smoother. A big thank you to Taylor, who is an incredible member of the team and has really helped our company during lockdown with regards to moving offices and our IT requirements. Be offices are ahead of their competitors and I am sure that any company in their buildings will have a pleasurable time and are guaranteed to be looked after.”

Helpful Report

Posted 3 years ago

“I do not know where to start. Have been with the company for years and thing were okay until last March when we whole country went into lockdown. We missed our first even payment since we have been renting an office since 2007. We were immediately threatened with internet and phone disconnection and added stress to the situation, which was already very stressful. The whole situation was handled in a very unprofessional way. There was 0 support provided for our business. The company is wholly motivated by money. We were offered three months of repayment options after BE Offices were left with no options but provided this kind of assistance. The office building lacked staff support, and we were no provided with the service we signed and charged for. When looking for a new office, Visiting other centres made us realised that this office building in Victoria was overpriced, lacking staff support and having a dead atmosphere. We have regretted not leaving earlier and looking elsewhere. I wasn’t going to write about our experience, but the final straw is waiting for the deposit to be returned to us. It was promised to be returned as soon as possible. We are on week seven and still waiting. I have to be honest, the years of being in this centre are left with regret and disappointment. The company will now write the reply below, saying they are sorry and tried to do the best. I am sorry to say, but your best wasn’t good enough. I want to express our experience. On the final note, I want to add that the staff were great, the girls working at the centre were always very helpful and nice including the centre Manager. Samantha was the one who was there during the pandemic assisting us, and she was always very helpful. I believe the issues are with the higher ranks employees starting with the Head of Client Retention and Managing Directors.”

Helpful Report

Posted 3 years ago

“The team are absolutely spectacular!”

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Posted 3 years ago

“Expensive, terrible customer service, always seeking the upper hand over clients, rather than working on a win-win. We were with them for 18 months, and they reneged on several agreements made at the point of sale once were were in the building, were unreasonable during Covid, the only one of our suppliers who would not entertain a payment plan in this challenging time but instead demanded we go into liquidation if we were to be late with payment, a time that saw us lose 80% of our revenue overnight. Totally lacking humanity, common sense, the longer term perspective. Not to be trusted.”

Helpful Report

Posted 3 years ago

Dear Ms White, We are sorry for your feelings on this matter. We feel we tried to work with you throughout this period offering options and payment plans, which you initially agreed and have then reneged on. We always try our utmost to have very satisfied clients, and we have an outstanding track record with this, which we hope you experienced for the most of your initial time and renewal with us. If you would like to talk over things in a constructive manner again we are, of course, open for further discussions.

Posted 3 years ago

BE Offices is rated 4.8 based on 361 reviews