Burnhills Reviews

Name: Burnhills
Rating: 4.90

4.9 Rating 6,111 Reviews

99 %

of reviewers recommend Burnhills

4.9

Based on 6,111 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Burnhills 5 star review on 10th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, got exactly what I wanted and order was dispatched quickly and efficiently. Highly recommend!”

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Posted 4 months ago

“I ordered Grass seed from Burnhills for next day Delivery which eventually arrived after 6 Days. When I emailed customer service they provided a lame excuse that the courier was impacted by bad weather which was false since the tracking info and photo showed they did not find the right address and made no attempt to drive down our road. Amazon and postman had no issues! Since it was a Friday prior to a bank holiday weekend where I planned a large lawn renovation they informed me the item would not arrive until Tuesday. No offer to refund delivery as a measure of good will or the inconvenience. When the seed eventually arrived it was bagged 18 Months previously so was not fresh and has lost 20-30% of it's effectiveness, if it even grows at all. I had no choice but to use it due to the significant prep work I made and which could not delay any further. Overall, not impressed by Burnhills.”

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Posted 4 months ago

“First time ordered with Burnhills, received good service and well priced products.”

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Posted 4 months ago

“Excellent customer service and excellent delivery very fast”

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Posted 4 months ago

“Brilliant service and pellets”

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Posted 4 months ago

“Found Burnhills by chance when I was searching for greyhound food due to the one I used to get from a different supplier being out of stock more times than not! I am very pleased that I did find them, the whole process from ordering to delivery was about 3 days [if that!] It's well packaged so no split bag on arrival. Will definately use again! Pleasure doing business with you, Burnhills - thank-you.”

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Posted 4 months ago

“My order came very quickly and well packaged. I had visions of my large budge cage sand sheets being creased and probably impossible to flatten but they weren’t and I was very pleased. Will definitely order again”

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Posted 4 months ago

“First rate service very pleased.”

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Posted 4 months ago

“Good product, good price, well packaged, speedy delivery.Not much more I can say.”

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Posted 4 months ago

“Excellent service as always from telephone order to delivery. Thank 😊 you !!”

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Posted 4 months ago

“Prompt delivery. Good quality seed.”

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Posted 4 months ago

“Excellent and very quick delivery”

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Posted 4 months ago

“Arrived on time product well protected in the post.”

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Posted 4 months ago

“Brilliant but delivery instructions were inside the box!”

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Posted 4 months ago

“Great service well done thank you”

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Posted 4 months ago

“5 Stars Quality product at a good value, would highly recommend.”

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Posted 4 months ago

“All good. Placing order on line was easy. Quick delivery. Suitably packaged. Admittedly, this is my first order, but based on it, I would recommend Burnhills”

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Posted 4 months ago

“Smells lovely good quality ingredients my 2 old arabian mares love it. They are 29 and 30 years old.”

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Posted 5 months ago

“Excellent as always”

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Posted 5 months ago

“Delivery was fantastic, arrived earlier than expected and very efficient service”

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Posted 5 months ago

Burnhills is rated 4.9 based on 6,111 reviews