Burnhills Reviews

Name: Burnhills
Rating: 4.90

4.9 Rating 6,069 Reviews

99 %

of reviewers recommend Burnhills

4.9

Based on 6,069 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Write Your review

Tell us how Burnhills made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Burnhills 5 star review on 29th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service.”

Helpful Report

Posted 3 months ago

“Very efficient! Item dispatched extremely quickly and arrived promptly! Thank you! I would definitely use this company again!”

Helpful Report

Posted 3 months ago

“Excellent feeds on offer, speedy order and always a quick delivery.”

Helpful Report

Posted 4 months ago

“Easy to order and quickly delivered”

Helpful Report

Posted 4 months ago

“Absolutely fantastic Service, Product and Price, delivered very fast and in perfect condition too. I will definitely recommend Burnhills to everyone. Keep up the hard work guys, because it really does matter and is sincerely appreciated very much.”

Helpful Report

Posted 4 months ago

“Quick delivery”

Helpful Report

Posted 4 months ago

“Would use again”

Helpful Report

Posted 4 months ago

“Excellent service, prompt delivery, thank you”

Helpful Report

Posted 4 months ago

“My dog enjoyed them as they are the only ones he can get as a treat as he has a long neck and shops here have stopped getting them in”

Helpful Report

Posted 4 months ago

“Great prices quick deliver. Great choice”

Helpful Report

Posted 4 months ago

“Item ordered was shipped immediately on a tracked delivery. item received was exactly as described online. great service.”

Helpful Report

Posted 4 months ago

“Brilliant service and very efficient delivery thanks i would highly recommend”

Helpful Report

Posted 4 months ago

“First class service”

Helpful Report

Posted 4 months ago

“Your web site was frustrating because, when you asked if I was human, a wheel just spun in front of my eyes, so I telephoned and received excellent service, so notwithstanding my poor website experience the personal service was outstanding.”

Helpful Report

Posted 4 months ago

“Sadly I ordered a large bag of pigeon grit and instead what turned up was a large horse trough on the Thursday. I refused the delivery and contacted them straight away. The lady on the phone was lovely but they wouldn’t offer Saturday delivery to help make sure I had the item sooner. I had completely run out of grit and desperately needed it, but had to wait until the following Monday to receive the item, Because of this error I had to go and purchase elsewhere also costing me basically double the price. I think if the company makes an error then really a second delivery should happen as soon as possible regardless of wether it’s a Saturday or not.”

Helpful Report

Posted 4 months ago

“We needed a specific kibble for our tummy sensitive rescue dog. Burnhills were a joy to deal with, going the extra mile by phoning us to confirm our direct order and our similar Amazon order. Delivery arrived on the promised date.”

Helpful Report

Posted 4 months ago

“Great service thank you”

Helpful Report

Posted 4 months ago

“Very quick delivery time.”

Helpful Report

Posted 4 months ago

“Very good quick service”

Helpful Report

Posted 4 months ago

“Great selection of foods,delivery available”

Helpful Report

Posted 4 months ago

Burnhills is rated 4.9 based on 6,069 reviews