Burnhills Reviews

Name: Burnhills
Rating: 4.90

4.9 Rating 6,069 Reviews

99 %

of reviewers recommend Burnhills

4.9

Based on 6,069 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Burnhills 5 star review on 29th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“when my order arrved it was bent i could not use it and had to dispose of it.”

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Posted 5 months ago

“Very reliable and in good condition”

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Posted 5 months ago

“Excellent service will be returning”

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Posted 5 months ago

“Pleased with product and was fast delivery”

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Posted 5 months ago

“Very quick delivery 👍👍”

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Posted 5 months ago

“Extremely helpful and efficient”

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Posted 5 months ago

“Very please with product and fast delivery”

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Posted 5 months ago

“Really good communication with the staff at Burnhills. I was well pleased with the items sent for and received, will certainly use them again in the future. Kind regards to all Terry”

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Posted 5 months ago

“Customer service from yourselves was brilliant, unfortunately I didn’t receive the product as DHL couldn’t find my address and refused to ring me so that I could help to direct them, so I received a refund from you”

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Posted 5 months ago

“Great value and great quality products. I tend to buy the red grit for my beautiful little Woody, a pigeon with brain damage who will live her days out with me. I try and give her the best for the time she has with me and even I am drawn to the delightful odour of this grit! Nothing but the best for my girl.”

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Posted 5 months ago

“The best shop with the best staff. Shopped here for my feed every month for over 7 years. Wouldn’t go anywhere else. Superb !”

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Posted 6 months ago

“Wheel arrived at last although the delay wasn't your fault. Blame Royal Mail. Easy to fit in place and looks really good but then... I had to leave it for a day or two while I attended to other matters and then, with energetic plans in mind - it rained! Absolutely typical British weather. Never mind - I've been able to use it since and wow, it feels wonderful. Nice and firmly blown up and good tread so I'm 100% happy now. One slight niggle - what pressure is it blown up to? I can't find that information and should I want to top up the air, I won't know what pressure to go to.”

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Posted 6 months ago

“Exelent service fast dispatch and delivery many thanks 👍 👌”

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Posted 6 months ago

“Top quality products from this great pet products supplier arrived safely and in a timely manner”

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Posted 6 months ago

“An excellent seller of an equally good product - except that here I am, almost two weeks after I bought the item and it still isn't in my hands. Ok, I guess that it's Royal Mail who are causing the problem rather than Burnhills (or so I understand) but even so, perhaps Burnhills should have kept closer tabs on the parcel so that they could see, at a glance, whether it had been delivered or if it had been held up in transit. So I currently have a totally useless wheelbarrow - and no wheel. And now I'll have to ask Burnhills to send another one - and then wait for a further 3-4 days, I guess. Not good.”

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Posted 6 months ago

“Always a top class service from Burnhills. Website easy to use & any issues are quickly dealt with. Next day delivery normally to Central Scotland.”

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Posted 6 months ago

“I have ordered a few times from Burnhills and each time the service has been outstanding. Delivery is fast if you need something quick.”

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Posted 6 months ago

“Very quick service, thank you :)”

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Posted 6 months ago

“Super fast delivery came within days!”

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Posted 6 months ago

“Package arrived promptly! No complaints”

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Posted 6 months ago

Burnhills is rated 4.9 based on 6,069 reviews