Burnhills Reviews

Name: Burnhills
Rating: 4.90

4.9 Rating 6,149 Reviews

99 %

of reviewers recommend Burnhills

4.9

Based on 6,149 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Burnhills 5 star review on 22nd January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient service. Excellent choice of products”

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Posted 1 year ago

“Great service and products.”

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Posted 1 year ago

“Wheel was perfect. Can't say any fairer than that!”

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Posted 1 year ago

“Ordered my dog food was delivered within a couple of days.”

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Posted 1 year ago

“Whilst burnhills provided a very good service the courier on both occasions delayed my delivery and stated they couldnt gain access to my premises. Which is untrue as i live and work onsite and on both occasions gates were open and access was easily accessible. The cost of delivery was high and had it been delivered when it was supposed to be wouldve been worth it but waiting 8 days for one order when over £20 postage was paid is not really on. Other than that was pleased with the service provided.”

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Posted 1 year ago

“Best cat litter you can buy.”

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Posted 1 year ago

“Very quick service”

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Posted 1 year ago

“Odered Dog food, requested courier delivery, cost of £20 which I think is high, but when you look at overall cost of 3 bags from anywhere else it is cheaper than rivals. dog food arrived as declared by Burnhills”

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Posted 1 year ago

“Great service arrived on time will use again”

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Posted 1 year ago

“Excellent service with quick delivery time”

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Posted 1 year ago

“Quick delivery great item very happy”

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Posted 1 year ago

“Been using burnhills since a little girl before they relocated, great choice and great staff always willing to help with any thing you need nothing to much for them,”

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Posted 1 year ago

“Got the millet better than what I was expecting as the were large bits of millet and my hamsters love them”

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Posted 1 year ago

“Thank you your service was excellent it arrived on time I'm very happy with the products I will definitely be using your services again and I will recommend you to my friends once again thank you you very much for your service”

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Posted 1 year ago

“Excellent prompt service; delivered the day after the order. Thank you.”

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Posted 1 year ago

“Very efficient”

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Posted 1 year ago

“great service, prompt, competitive prices.”

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Posted 1 year ago

“Ordered in a Thursday evening delivered fuss free by Royal Mail on the following Monday. Product I've been struggling to obtain for weeks and approximately £2.00 cheaper than any other supplier. Win win would definitely recommend this company.”

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Posted 1 year ago

“Nell loves them”

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Posted 1 year ago

“Prompt delivery very satisfied customer”

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Posted 1 year ago

Burnhills is rated 4.9 based on 6,149 reviews