Modern UPVC Windows Reviews

Name: Modern UPVC Windows
Address: Unit J Tungsten ParkMaple DriveHinckleyLeicestershire, Hinckley
Rating: 4.90

4.9 Rating 12,353 Reviews

99 %

of reviewers recommend Modern UPVC Windows

Company Reviews

Metrics

Info

4.9

Based on 12,353 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01455 639739

Email:

info@modernupvcwindows.co.uk

Location:

Unit J Tungsten ParkMaple DriveHinckleyLeicestershire
Hinckley
LE10 3BE

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Modern UPVC Windows 5 star review on 31st January 2025

215

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic site, makes ordering windows so easy.”

Helpful Report

Posted 1 year ago

“The website is excellent, you are able to select exactly what you want, every little detail. Much better than any of the other websites I looked at.”

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Posted 1 year ago

“Excellent website and user-friendly. Great customer service 5* Company”

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Posted 1 year ago

“Good quality windows and doors.”

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Posted 1 year ago

“Best price by miles and only company to offer free delivery saving another £250.”

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Posted 1 year ago

“It has been very easy to navigate the website and to compose a door of my liking. The website is well-designed and contains essential explanations that make the process of selecting different options easy.”

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Posted 1 year ago

“Easy design on the website with all options. Great Customer service”

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Posted 1 year ago

“Really happy overall with our new window and the service so far - plenty more windows to replace in future so hoping this is repeated!”

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Posted 1 year ago

“It good site layout simple efficient and painless order process will order again if needs more windows etc.”

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Posted 1 year ago

“Love using you guys. Always an easy process from start of design (all online) to receipt of windows on site and fitting. Thanks for your help over the years. Highly recommended.”

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Posted 1 year ago

“Terrible service. Avoid at all costs if you want a decent service! Ordered 3 windows, they delivered all 3 windows with no beads whatsoever. They posted the beads to me a week later all packaged up in one bundle with no markings to show which bead went where in which window. Some of the beads were too short in length, some of the beads were missing altogether. Modern UPVC windows now want me to measure the windows and tell them what length the beads should be. What a joke of a company. The windows were delivered in February, and they are saying they cant send anyone out to measure the beads until April!! On two of the windows, the sashes are next to each other so the handles are right next to each other when closed, it is very clear that the handles do not align. Once again, they have offered me no help, other than to say someone will come and have a look in April!! AVOID AT ALL COSTS!!”

Helpful Report

Posted 1 year ago

Good Morning Mr Franks, Thank you for taking the time to leave your review; I am so sorry to hear that you have experienced these issues. To provide some context, our stock of triple glazed bead was delayed arriving to us and the operational decision was made to not delay your entire order for this so as not to disrupt your installation. I understand that when you did receive your bead, via courier that it was mis-sized and incomplete which we fully acknowledge is unacceptable and an issue that has been raised with the factory and a subject of discussion during our Quality Control meeting. I can assure you though that we do take these complaints seriously and I am happy to say that they are infrequent. Our Customer Services Supervisor, Jake did telephone you last week to discuss these issues which I hope reflects our commitment to resolving things for you; customer satisfaction is of paramount importance to us. Our technician will be with you tomorrow to measure accurately for all your bead lengths and re-align your handles, and of course we are here to discuss anything further if required. Kind Regards Modern UPVC Windows.

Posted 1 year ago

“really great company to deal with and the online quoting system is so helpful as is the customer service. i could not fault the products either, defiantly will be using Modern UPVC Windows again.”

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Posted 1 year ago

“We found the order system online so easy, great that you can select and view the different glass types and add or remove different features.”

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Posted 1 year ago

“Received delivery of our Anthracite-grain effect window, very happy, easy install. Meets our expectations, job done!”

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Posted 1 year ago

“easy purchase process”

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Posted 1 year ago

“Really great service and very easy to use. I was nervous about buying a window as I really had no idea where to begin. Very quickly I had designed my own window to meet the exact specifications I was after. Definitely recommend.”

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Posted 1 year ago

“Very helpful”

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Posted 1 year ago

“Amazing value, quality products, user friendly site, which allows you to immediately view different options. Very helpful staff. The Company is easy to contact. Highly rated.”

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Posted 1 year ago

“Great service, great website and great products!”

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Posted 1 year ago

“Deliver to frame time and windows are a quality product.”

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Posted 1 year ago

Modern UPVC Windows is rated 4.9 based on 12,353 reviews