Modern UPVC Windows Reviews

Name: Modern UPVC Windows
Address: Unit J Tungsten ParkMaple DriveHinckleyLeicestershire, Unit J Tungsten ParkMaple DriveHinckleyLeicestershire, Leicestershire
Rating: 4.90

4.9 Rating 12,466 Reviews

99 %

of reviewers recommend Modern UPVC Windows

Company Reviews

Metrics

Info

4.9

Based on 12,466 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01455 639739

Email:

info@modernupvcwindows.co.uk

Location:

Unit J Tungsten ParkMaple DriveHinckleyLeicestershire,
Unit J Tungsten ParkMaple DriveHinckleyLeicestershire
Leicestershire
LE10 3BE

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Modern UPVC Windows 5 star review on 1st March 2025

219

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy overall with our new window and the service so far - plenty more windows to replace in future so hoping this is repeated!”

Helpful Report

Posted 1 year ago

“It good site layout simple efficient and painless order process will order again if needs more windows etc.”

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Posted 1 year ago

“Love using you guys. Always an easy process from start of design (all online) to receipt of windows on site and fitting. Thanks for your help over the years. Highly recommended.”

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Posted 1 year ago

“Terrible service. Avoid at all costs if you want a decent service! Ordered 3 windows, they delivered all 3 windows with no beads whatsoever. They posted the beads to me a week later all packaged up in one bundle with no markings to show which bead went where in which window. Some of the beads were too short in length, some of the beads were missing altogether. Modern UPVC windows now want me to measure the windows and tell them what length the beads should be. What a joke of a company. The windows were delivered in February, and they are saying they cant send anyone out to measure the beads until April!! On two of the windows, the sashes are next to each other so the handles are right next to each other when closed, it is very clear that the handles do not align. Once again, they have offered me no help, other than to say someone will come and have a look in April!! AVOID AT ALL COSTS!!”

Helpful Report

Posted 1 year ago

Good Morning Mr Franks, Thank you for taking the time to leave your review; I am so sorry to hear that you have experienced these issues. To provide some context, our stock of triple glazed bead was delayed arriving to us and the operational decision was made to not delay your entire order for this so as not to disrupt your installation. I understand that when you did receive your bead, via courier that it was mis-sized and incomplete which we fully acknowledge is unacceptable and an issue that has been raised with the factory and a subject of discussion during our Quality Control meeting. I can assure you though that we do take these complaints seriously and I am happy to say that they are infrequent. Our Customer Services Supervisor, Jake did telephone you last week to discuss these issues which I hope reflects our commitment to resolving things for you; customer satisfaction is of paramount importance to us. Our technician will be with you tomorrow to measure accurately for all your bead lengths and re-align your handles, and of course we are here to discuss anything further if required. Kind Regards Modern UPVC Windows.

Posted 1 year ago

“really great company to deal with and the online quoting system is so helpful as is the customer service. i could not fault the products either, defiantly will be using Modern UPVC Windows again.”

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Posted 1 year ago

“We found the order system online so easy, great that you can select and view the different glass types and add or remove different features.”

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Posted 1 year ago

“Received delivery of our Anthracite-grain effect window, very happy, easy install. Meets our expectations, job done!”

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Posted 1 year ago

“easy purchase process”

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Posted 1 year ago

“Really great service and very easy to use. I was nervous about buying a window as I really had no idea where to begin. Very quickly I had designed my own window to meet the exact specifications I was after. Definitely recommend.”

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Posted 1 year ago

“Very helpful”

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Posted 2 years ago

“Amazing value, quality products, user friendly site, which allows you to immediately view different options. Very helpful staff. The Company is easy to contact. Highly rated.”

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Posted 2 years ago

“Great service, great website and great products!”

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Posted 2 years ago

“Deliver to frame time and windows are a quality product.”

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Posted 2 years ago

“excellent as always thanks team”

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Posted 2 years ago

“easy to use website, options explained well.”

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Posted 2 years ago

“I have used Modern UPVC Windows many times and have found them extremely easy to deal with. A great website for easy design and purchase with a quality product arriving shortly after. AAA+”

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Posted 2 years ago

“Hi, I looked at a number of companies selling windows and composite doors but Modern UPVC Windows seemed to be the best price and the website was so easy to use, and I found a page with the couplers and extended cill that I needed so 10 out of 10.”

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Posted 2 years ago

“HELPFUL OVER THE PHONE, EASY WEBSITE TO NAVIGATE”

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Posted 2 years ago

“2nd time of using. Website and design app brilliant.”

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Posted 2 years ago

“Excellent friendly and helpful service. Purchased from Modern UPVC Windows twice now. Very pleased with the quality of their products at excellent prices.”

Helpful Report

Posted 2 years ago

Modern UPVC Windows is rated 4.9 based on 12,466 reviews