BUNAC Reviews

Name: BUNAC
Rating: 4.67

4.7 Rating 437 Reviews

92 %

of reviewers recommend BUNAC

4.7

Based on 437 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BUNAC:

BUNAC have been taking the stress out of work and travel experiences for students and young people globally since 1962. We remove barriers, provide expertise and we’re passionate about bringing the world closer together.

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BUNAC 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spoke with ED Sayers from Bunac about my working visa and he was incredibly helpful! He related his own experience and knowledge to help me plan the best package for me and went above and beyond to ensure that I didn't make any of the same mistakes he did whilst also being incredibly informative and encouraging about my plans. Bunac also had by far the simplest and cheapest packages I have found, not forcing you to take extras that you might not be interested in!”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of BUNAC, Thane! It's amazing to hear you had such a great experience with Ed. It's great to hear that he provided you with the help, knowledge and support you needed. We're so glad that you appreciate that our packages are simple and cost-effective! Thanks again - BUNAC Team

Posted 1 year ago

“Amy was very helpful and answered all my questions. Thank you x”

Helpful Report

Posted 1 year ago

Thank you so much, Kiara, for your 5 star rating of BUNAC! I'm so glad to hear that Amy was so helpful and that she was able to provide all the answers you needed. Thank you again! - BUNAC Team

Posted 1 year ago

“So far BUNAC have been amazing, Ed was extremely helpful in giving me lots of information and answering questions. The replies have been really friendly and helped loads with my queries on the Work Canada Scheme, making the process so much easier.”

Helpful Report

Posted 1 year ago

Thank you, Holly, for your kind 5-star rating! We're delighted that Ed was able to provide you with lots of helpful information and advice, and that you found his replies to your queries on the Work Canada programme useful. - BUNAC Team

Posted 1 year ago

“This is about Bunac sister company USIT in Ireland. I applied in January this year and about a month later I was placed the staff are so helpful in their responses and will answer any question you have. Niall and Olivia have been amazing and are a credit to the company thanks Bunac and USIT I can’t wait for my amazing summer experience 🫶🇺🇸”

Helpful Report

Posted 1 year ago

Thank you so much for the 5-star rating, Brooklyn! We are so pleased to hear that you had a great experience with our sister company USIT in Ireland. We're thrilled to hear that Niall and Olivia were so helpful to you during this process, and we agree - they are amazing! We hope you to have an amazing summer experience at camp! - BUNAC & USIT Team

Posted 1 year ago

“quite stressful and confusing at pretty much every stage of the process :/”

Helpful Report

Posted 1 year ago

Thank you for taking the time to provide your feedback about BUNAC. We sincerely apologize for your experience being quite stressful and confusing. We value your feedback on how we can improve our service and would love to hear more of your ideas on how we can make things better. Please feel free to send us an email at info@bunac.org - we'd love to get your feedback! - BUNAC Team

Posted 1 year ago

“Amy Wilson was a lovely, helpful and personable person to chat to on the phone. She dealt with my query very quickly and very efficiently. It was a great phone call experience.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 stars Freya! We are very glad to hear that you had a great phone call experience with Amy. It's great to know that our staff are so lovely, helpful and personable! - BUNAC Team

Posted 1 year ago

“Amy was helpful and kind”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of BUNAC! We appreciate your kind words about Amy, and we appreciate your support! - BUNAC Team

Posted 1 year ago

“Olivia was amazing from the start. I had problems with my application, and she was constantly helping me with it it, emailing back extremely quickly, and fixing the issues. Thanks to Olivia I got my dream place at my dream camp! Couldn’t recommend a better representative! So so helpful and kind.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating, Hollie! We are so happy to hear that Olivia was able to help you get your dream placement at the camp you wanted. We are glad that you were able to find the help you needed and that you enjoyed your experience with BUNAC. We hope you have the most amazing summer at camp! - BUNAC Team

Posted 1 year ago

“I am currently here in Oz and having the best time. Experiencing new places everyday, Welcome to Travel have also been a fantastic help while I'm here. Coming to Oz has been one of the best things I've done - and I'm thinking about adding new Zealand and Asia to my travels too! Thank you for all your help in getting me here to Oz!”

Helpful Report

Posted 1 year ago

Thank you Gabrielle for taking the time to give BUNAC a 4 star rating and to share your travel photos! I'm so glad to hear that you are loving your time in Australia and that Welcome to Travel has been a fantastic help for you. It sounds like a great adventure, and I'm sure that venturing to New Zealand and Asia will be just as amazing. Thank you for your kind words and support - we really appreciate it! - BUNAC Team

Posted 1 year ago

“BUNAC has been the best way to secure my summer Camp America placement! They were always ready to answer any questions I had, encouraged me forward and made the process so comfortable, swift and easy for me to understand, thank you so so much to you all!”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating! I am so happy to hear that BUNAC was the best way for you to secure your summer Camp America placement. We are glad that we were able to make the process comfortable, swift, and easy for you to understand. - The BUNAC Team

Posted 1 year ago

“Amy was really helpful!”

Helpful Report

Posted 1 year ago

Thank you so much for your five star rating of BUNAC! We really appreciate it. We're especially pleased to hear that Amy was so helpful during your experience with us.- The BUNAC Team

Posted 1 year ago

“So far, so good... Excellent communication with staff, very smooth process, offering support and advice whenever needed, fun filled packages, very reasonable. I highly recommend BUNAC!”

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Posted 1 year ago

Thank you for your review! We are delighted to hear that you have had such a positive experience so far and appreciate your recommendation. - The BUNAC Team

Posted 1 year ago

“Melaku Abebe”

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Posted 1 year ago

“Cheap! The cheapest agency to use. However which such a low price there is no drop in service! Email and replied to within hours everything is clear and if you need help the call centre are all experienced and really helpful! I am looking do complete a Australia summer camp next year, I will 100% use BUNAC I won't even bother researching around!”

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Posted 1 year ago

Thank you so much for your 5 star rating of BUNAC, Hayden! We are thrilled that you chose us and are so pleased to hear that our affordable pricing hasn't affected the quality of our service. We hope you have the best experience working abroad! - The BUNAC Team

Posted 1 year ago

“So far BUNAC have been amazing, especially Olivia! The replies have been super helpful and all of the staff have been really kind during the process, couldn’t recommend them more!”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of BUNAC! We are delighted to hear that you have had such a positive experience with us. We are glad to hear that Olivia's replies have been super helpful and that all of the staff have been really kind during the process. We really appreciate your feedback and we are so happy to hear that you are recommending us. - The BUNAC Team

Posted 1 year ago

“Róisín was so incredibly helpful, lovely to talk to and really encouraging, just made me feel so welcome and talked to me about what everything I need to know and reassured me that I can call or email for additional questions and support. The email to sign up was sent straight after the call end, no waiting around!- top tier experience!!”

Helpful Report

Posted 1 year ago

Thank you so much for your review! We're happy to hear that Róisín was so helpful, lovely, and encouraging! We want to make our customers' experiences as smooth and as easy as possible, so we're pleased to hear that it was top tier for you! We hope that you have a great time working abroad. - The BUNAC Team

Posted 1 year ago

“So far the process has been very smooth and easy. Appreciate the help by Ellisia Cartwright! Looking forward to the trip!”

Helpful Report

Posted 1 year ago

Thank you for your excellent review of BUNAC and your 5 star rating! I'm glad to hear that the process has been smooth and easy. We're looking forward to hearing about your trip! - The BUNAC Team

Posted 1 year ago

“The process was really simple and easy. The interviewer was lovely and a great help. Being able to choose the camps you apply for is a great advantage.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5 star rating of BUNAC Kate! We really appreciate your kind words about the process being 'simple and easy', your experience with the interviewer, and our selection of camps to choose from. We are especially grateful that you are a loyal, returning customer! - The BUNAC Team

Posted 1 year ago

“The quality of the replies were great”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star rating of BUNAC! We truly appreciate your feedback and are so pleased that you had a great experience with the quality of the replies. - The BUNAC Team

Posted 1 year ago

“Wouldnt bother with this company what so ever was sated on their website on a full refund yet are trying to deduct a deposit amount when i also paid in full. wouldnt of bothered with the company otherwise as they havent done anything to help nor has my application gone ahead, which comes under my consumer rights act. rude staff over the phone dont waste your time with them full stop. much better companies out there to deal with than BUNAC.”

Helpful Report

Posted 1 year ago

Thank you for leaving your feedback, Graham. As per our terms and conditions, all deposits are non-refundable payments and therefore this is why you have been advised one of the conditions to do with your payments. The reason your application has not gone any further is not due to the processing at BUNAC, it's due to the information provided flagging some issues with moving forward with getting you to the USA this summer. We also have zero tolerance for abuse towards our staff members here at BUNAC and therefore wish you luck with your next venture.

Posted 1 year ago

BUNAC is rated 4.7 based on 437 reviews