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Building Supplies Direct Reviews

4.5 Rating 2,049 Reviews
88 %
of reviewers recommend Building Supplies Direct
4.5
Based on 2,049 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Right product, fast delivery
Helpful Report
Posted 4 years ago
Excellent price and product. Postage not excessive and kept updated with delivery information.
Helpful Report
Posted 4 years ago
Having shown the goods as available, having taken the order and having processed the payment (but not taken it) four hours later I was emailed to say it was not available! It seems that the computer said "yes" but the order picker said "no"! The refund to my bank was prompt - so prompt it arrived before the money was taken out! Oh, the joys of online transactions - let's get back to going to the shop and fondling the goodies. Proof of the old saying - "if it seems too good to be true - it probably is!" Other reviews mirror my experience.
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Posted 4 years ago
The Clarke Propane torch set is very good, Price was good, and delivery fast.
Helpful Report
Posted 4 years ago
Great price and fast delivery. Would definitely use again.
Helpful Report
Posted 4 years ago
Excellent service with fair priced item
Helpful Report
Posted 4 years ago
Great service. Great price - lower than Machine Mart
Helpful Report
Posted 4 years ago
Good prices, good products, excellent after sales. Product was incorrectly delivered by DPD but good support from sales team. Product arrived 2 days later. Not Building Supplies fault. Took 6 days in total.
Helpful Report
Posted 4 years ago
I received first class product and service. Will shop again with Building Supplies Direct. Ordered for a present and was with me next day. Great service.
Helpful Report
Posted 4 years ago
I ordered a part. Few days later the money was refunded. No explanation nothing. No contact at all until invitation to write a review. Ha. Poor service
Helpful Report
Posted 4 years ago
I ordered some wood screws on 25 November 2020 the money went out of my account it is now Dec 21 2020 & I have still only received half of the order, they only shipped that because I got fed up with waiting & thought I had been scammed ( I still may have i don't know) I keep looking at the website & everything is advertised as in stock ready for next day delivery, makes me wonder what method of delivery they use!!!!?? top tip; order things a long time before you actually need them
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Posted 4 years ago
Great prices, first class service
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Posted 4 years ago
Only complaint is slow delivery but probably due to Xmas and covid. Parcel was dispatched quickly enough.
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Posted 4 years ago
Very good service Thx Rgds
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Posted 4 years ago
Delivery time was good and a good price
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Posted 4 years ago
This was my first order to this company. Will use again when I need something.
Helpful Report
Posted 4 years ago
Easy to deal with. Package arrived on time,, product as it should be.
Helpful Report
Posted 4 years ago
Easy quick service, product received on time
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Posted 4 years ago
Items arrived promptly. Packing was good. Excellent Rating
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Posted 4 years ago
Great service great delivery
Helpful Report
Posted 4 years ago
Building Supplies Direct is rated 4.5 based on 2,049 reviews