Building Supplies Direct Reviews

Name: Building Supplies Direct
Rating: 4.53

4.5 Rating 2,049 Reviews

88 %

of reviewers recommend Building Supplies Direct

4.5

Based on 2,049 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Building Supplies Direct 5 star review on 18th August 2021

Anonymous

Building Supplies Direct 5 star review on 30th March 2021

Anonymous

Building Supplies Direct 5 star review on 13th March 2021

Anonymous

Building Supplies Direct 5 star review on 2nd March 2021

Building Supplies Direct 5 star review on 11th December 2020

Anonymous

Anonymous // 01/01/2019

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“I will not do business with this company again. They do not hold the items they advertise on their website in stock and will take an order and payment for items they can not provide. They then send an email stating that there 'has been an error' and they will refund. In my case I ordered a scroll saw and two sets of compatible blades. I received an email from 'Andrew' saying that there had been an error re the scroll saw and would refund but that the rest of my order would be sent to me. I then had hassle emailing to and thro to cancel the order for the compatible blades and get a refund for them. To make matters worse I then ordered and paid for a different scroll saw + compatible blades from Power Tools Direct and I received an identical email from 'Andrew' saying there 'has been an error' and the scroll saw was not available but that the rest of the order would be sent out shortly ..... Building Supplies Direct & Power Tools Direct are the same company! I then went through the same process again in order to get a full refund. I have now ordered from a different company and although more expensive they do in fact hold the items they advertise on their website in stock.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Price was good but sadly product came faulty,however building supplies direct very helpful to sort out issue and have item collected for inspection,just waiting to receive item back now .I would have given 5 star review however I needed item for job and now waiting to receive”

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Posted 3 years ago

“Efficient reliable service.”

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Posted 3 years ago

“Great service, exactly what i wanted”

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Posted 3 years ago

“Good Company. I recommend .”

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Posted 3 years ago

“Always a pleasure to do business with”

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Posted 3 years ago

“great item”

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Posted 3 years ago

“Pleased with product so far but haven't tried it yet.”

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Posted 3 years ago

“Excellent service and fair price. Fitted and doing the job well”

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Posted 3 years ago

“Fast service. Unfortunately the item wasn’t quite what I wanted, but I returned the parcel and was given an immediate refund, so will use the company again.”

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Posted 3 years ago

“Good quality and reasonable prices. However an express delivery took over 10 days to arrive. When it was quoted at 3 days. Apart from that issue. All good”

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Posted 3 years ago

“Exactly what I wanted and quick delivery”

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Posted 3 years ago

“Fast delivery at a good price”

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Posted 3 years ago

“Prompt service, could not believe how quickly order arrived. Would definitely use again. Thank you.”

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Posted 3 years ago

“Bad service”

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Posted 3 years ago

“Ordered three post spikes. They arrived promptly, (ordered on Fri 26/2 - delivered Thu 4/3) well wrapped in shrink wrap plastic. So well in fact I had a hell of job unwrapping them! Better that than wrapped badly though. Re the products themselves? Well, therein lies a story. I'd looked for post spikes for posts that were 75x45mm. I saw the ones I purchased advertised as 75x450mm, thought "Great" and bought the three. Yep, the wrong damn size! Oh well. Necessity being the mother of invention, I'll find a way!”

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Posted 3 years ago

“Product as described, very well packed and received on time. Very good service.”

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Posted 3 years ago

“Answered my query promptly and my order arrived on time”

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Posted 3 years ago

“Quick delivery on the items I ordered and reasonable prices.”

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Posted 3 years ago

Building Supplies Direct is rated 4.5 based on 2,049 reviews