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Building Supplies Direct Reviews

4.5 Rating 2,049 Reviews
88 %
of reviewers recommend Building Supplies Direct
4.5
Based on 2,049 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Nice! Nice!
Helpful Report
Posted 3 years ago
Straightforward ordering and quick delivery
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Posted 3 years ago
Product was well priced and delivery times were clear and specified up front. Very happy customer.
Helpful Report
Posted 3 years ago
Great service thay kept me updated on the order and delivered on time
Helpful Report
Posted 3 years ago
Have used building supplies Direct several times now and always had a first class service. Thank you Mr Fletcher
Helpful Report
Posted 3 years ago
Excellent item and a fast delivery.
Helpful Report
Posted 3 years ago
Good quality item delivered quickly.
Helpful Report
Posted 3 years ago
Easy to use website quick delivery time
Helpful Report
Posted 3 years ago
best price and service around.
Helpful Report
Posted 3 years ago
Excellent service. Quick delivery.
Helpful Report
Posted 3 years ago
Soil riddle exactly as described, and delivery very prompt. Thank you.
Helpful Report
Posted 3 years ago
Paid for express delivery and received item twice the given time estimated on website. Tried emailing directly and have been ignored after the first contact. Second delivery was received alot quicker on standard delivery.
Helpful Report
Posted 3 years ago
Quick delivery and keen prices. Great company to deal with.
Helpful Report
Posted 3 years ago
I only ordered a few tins of paint and they took over 2 weeks to be dispatched. I wouldn’t mind if using a free delivery service but having paid £6:95 for delivery I would have expected a 2-3 day delivery as suggested.
Helpful Report
Posted 3 years ago
Good products at great prices.
Helpful Report
Posted 3 years ago
Delivery and price very good but the tin of Garden paint was badly damaged on arrival
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Posted 3 years ago
Ordered wire netting. Good price, came very quickly. Will certainly use Buiding Supplies Direct again
Helpful Report
Posted 3 years ago
Easy website to find what I was looking for and order the items I required. Delivery was very prompt and arrived ahead of schedule
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Posted 3 years ago
Quick and professional contactless delivery. Excellent product.
Helpful Report
Posted 3 years ago
I could not purchase an item without opening an account, I had to pay premium price for "express deliver, 2-3 days" as there was no alternative. I waited for the delivery but it didn't come. I was given a tracking number but it was not recognized on the website. I made two attempts to inquire on the chat line, but there was no response. I emailed sales and was told that delivery was entirely my responsibility. and was referred to the website of the delivery company. I had to open an account with them to track the item. When it arrived 8 days after the order it was deposited on the pavement outside my house strapped to a pallet. I had to move it because it obstructed the pavement, and injured my back. I am 81. I applied for a partial refund as I had not received express delivery. This was refused. Communications were unfriendly and unhelpful. There was no telephone number. Inconsiderate, seriously bad.
Helpful Report
Posted 3 years ago
Building Supplies Direct is rated 4.5 based on 2,049 reviews