Building Supplies Direct Reviews

Name: Building Supplies Direct
Rating: 4.53

4.5 Rating 2,049 Reviews

88 %

of reviewers recommend Building Supplies Direct

4.5

Based on 2,049 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Building Supplies Direct 5 star review on 18th August 2021

Anonymous

Building Supplies Direct 5 star review on 30th March 2021

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Building Supplies Direct 5 star review on 13th March 2021

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Building Supplies Direct 5 star review on 2nd March 2021

Building Supplies Direct 5 star review on 11th December 2020

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Anonymous // 01/01/2019

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“The materials bought were fine and a reasonable price. The communication could be improved Specifically, I was told that I would receive an email confirmation of my order - I didn't. Also it would be helpful to be told when the goods have been dispatched.”

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Posted 3 years ago

“Excellent company to deal with bought a Clarke 5in1 jump-start cheapest on the net arrivedpromptly when they said Excellent”

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Posted 3 years ago

“Good place for building stuff and on time delivery”

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Posted 3 years ago

“very good service”

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Posted 3 years ago

“They charge for express delivery 2-3 days, it took five, no refunds given”

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Posted 3 years ago

“I would be delighted to submit a glowing review of the experiencing of ordering my product, of which I paid a shipping fee of £3.95,for 3 to 5 days delivery on 26th April.But as of yet 6th May I haven’t received it.”

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Posted 3 years ago

“godd delivery and price as always”

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Posted 3 years ago

“Brilliant price great service good communication throughout and quick delivery.”

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Posted 3 years ago

“Easy to order”

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Posted 3 years ago

“Parts arrived on time. They were exactly what I expected. A good service.”

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Posted 3 years ago

“Very good, quick deliver, good price”

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Posted 3 years ago

“Very good service ,well packed (Decking paint ) & quick delivery. Great service thank you .”

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Posted 3 years ago

“Paid Delivery was supposed to be Monday 19th Still not received Thursday 22nd”

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Posted 3 years ago

“Excellent range, competitive prices and good delivery service. Quick answer to email query. Would definitely use again”

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Posted 3 years ago

“A+ VERY GOOD”

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Posted 3 years ago

“I have tried you to contact me by telephone number and they haven’t. I have had an item sent to me that is not the right Item and no plug on it.the box is different to the item I bought.if Health and safety got involved they would not be happy because the plug is missing on a electric item and I have spent all that money with no plug on the item not happy I have decided I would like a full refund. Plus the package and postage hope this helps.”

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Posted 3 years ago

“Product as described and delivered on time”

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Posted 3 years ago

“I ordered a compressor pump from them, it arrived damaged and never replied to my emails when i informed them of damage untill i got in touch with paypal they then asked me to send the two box's back and after inspection i would get my payment back.As it was delivered damaged i asked for postage refund to send them back which they aggreed.Paypal refunded my payment i never got my £12 postage back from Building supplies direct even after asking Worst company i have ever dealt with”

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Posted 3 years ago

“Wasn't too impressed that I got half the quantity of screws I ordered. Had a small refund without even an apology. Having said that, the screws are a good quality.”

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Posted 3 years ago

“Good quality kit at a very reasonable price, and considerably cheaper than most. No order processing at the weekend though, which caught me out on my expected delivery window. My fault there, but something to be aware of.”

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Posted 3 years ago

Building Supplies Direct is rated 4.5 based on 2,049 reviews