Building Supplies Direct Reviews

Name: Building Supplies Direct
Rating: 4.53

4.5 Rating 2,049 Reviews

88 %

of reviewers recommend Building Supplies Direct

4.5

Based on 2,049 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Building Supplies Direct 5 star review on 18th August 2021

Anonymous

Building Supplies Direct 5 star review on 30th March 2021

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Building Supplies Direct 5 star review on 13th March 2021

Anonymous

Building Supplies Direct 5 star review on 2nd March 2021

Building Supplies Direct 5 star review on 11th December 2020

Anonymous

Anonymous // 01/01/2019

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“Good price and came as promised tape will do the job.”

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Posted 4 years ago

“Great product, easy and efficient website. Fast delivery, so all in all, just what I needed thanks”

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Posted 4 years ago

“Sent promptly, well packed. Thank you”

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Posted 4 years ago

“Excellent service and speedy delivery, good price also.”

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Posted 4 years ago

“No problems ordering or receiving. Would recommend.”

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Posted 4 years ago

“Dire. Took 2 weeks to tell me they didn't have the item in stock and offered no alternative.”

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Posted 4 years ago

“Disappointed that the item I requested was out of stock but treated very professionally Suggest if possible you inform customers when items are available for further purchase”

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Posted 4 years ago

“Genuine parts & Quick delivery”

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Posted 4 years ago

“Normally excellent, but my last order should have arrived on Friday 4th Sept but didn’t come until Monday 7th Sept 2020”

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Posted 4 years ago

“Great prices and the item received quickly and just as described. Thanks!”

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Posted 4 years ago

“Brilliant. Arrived so quickly and good quality and value.”

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Posted 4 years ago

“no problems, product as stated and good delivery.”

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Posted 4 years ago

“My order for Colron Beeswax arrived well packed and on time. Best of all cheaper than other well known DIY chains.”

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Posted 4 years ago

“very disappointing. purchase made and paid for, but same day a credit was received for the full amount. however, I did not understand why this had occuirred and presumed the item was no longer available, hence a credit issued. I discoverd this via Paypal. whilst there appeared to be a couple e mails from BSD I could not open any of them and was unsure of what the content was. Appreciate refund made rapidly butdisappointed in not obtaining the item.”

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Posted 4 years ago

“Ordered with no problem but then received an email from PayPal saying the order was cancelled and I had received a refund. No communication from building supplies direct. Ordered again as item was showing in stock online. Again email from PayPal saying order cancelled and refunded but no communication from building supplies direct. Have been online and the item is still showing in stock. Better communication please and update your stock levels would be very helpful!”

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Posted 4 years ago

“product came a day earlier than was quoted, very pleased with the service”

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Posted 4 years ago

“I have had a delivery but DPD messed it up not Building Supplies, however Building Supplies are not answering the phone to get it sorted. I know covid is a problem. I shall re rate when I do get my screws.”

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Posted 4 years ago

“I had difficulty using the website but persevered and once I’d found what I was looking for everything went smoothly. Cost effective and relatively quick delivery. I would recommend them.”

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Posted 4 years ago

“Good service quick delivery”

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Posted 4 years ago

“Good price, prompt delivery and well packaged. No complaints here!”

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Posted 4 years ago

Building Supplies Direct is rated 4.5 based on 2,049 reviews