Building Supplies Direct Reviews

Name: Building Supplies Direct
Rating: 4.53

4.5 Rating 2,049 Reviews

88 %

of reviewers recommend Building Supplies Direct

4.5

Based on 2,049 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Building Supplies Direct 5 star review on 18th August 2021

Anonymous

Building Supplies Direct 5 star review on 30th March 2021

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Building Supplies Direct 5 star review on 13th March 2021

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Building Supplies Direct 5 star review on 2nd March 2021

Building Supplies Direct 5 star review on 11th December 2020

Anonymous

Anonymous // 01/01/2019

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“Service very good also good pricing.”

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Posted 4 years ago

“I needed a bench vice so ordered one as it was indicated it was available. As I was ordering the vice, and paying postage, I decided to order a few more smaller items including soft vice jaws to fit the ordered vice. I was sent an email to my outlook account after a week to explain the vice was out of stock, and that with no idea of when it would be available, it was refunded. The email went to junk. It’s not difficult to choose email addresses that do not go to junk especially as the Microsoft filter is not overly aggressive. When I checked on the delivery status a week later I realised what had happened. During this time, Building supplies direct had decided to dispatch the remaining items including the soft vice jaws that I no longer needed. I would have liked the option to cancel the whole order as postage on top of the additional few items made them expensive. Also, it took 2 weeks from order to dispatch which is unacceptable these days, despite of holidays and COVID. I still await delivery.”

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Posted 4 years ago

“All as ordered”

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Posted 4 years ago

“good,no any issue”

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Posted 4 years ago

“Found exactly what I wanted, ordered and delivered on time.”

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Posted 4 years ago

“Quick delivery had what I needed”

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Posted 4 years ago

“Great prices and delivery came way ahead of the expected date!”

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Posted 4 years ago

“Very competitive prices and fast delivery”

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Posted 4 years ago

“Excellent communication and swift delivery. Competitive price”

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Posted 4 years ago

“Will definitely be using them again 👍”

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Posted 4 years ago

“Delivery was late due to extreme demand for product but owner kept us updated so was no problem at all Thanks”

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Posted 4 years ago

“Slow. 6 days to dispatch.”

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Posted 4 years ago

“an efficient competitive sercice”

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Posted 4 years ago

“Did exactly as it said - no problems at all.”

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Posted 4 years ago

“I ordered an item which was dispatched to Royal Mail by building supplies direct , I was notified of dispatch and given information on delivery date etc. The item did not arrive after more than 28 days. I emailed company explaining situation. they immediately replied and apologised and said they would reimburse me . This they have done. So even though I did not get my item from Royal Mail I am satisfied with the prompt response from Building Supplies Direct.”

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Posted 4 years ago

“Very small order, but good price and came in reasonable time.”

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Posted 4 years ago

“Excellent price, easy to order, delivered within timescale. Impressed! However, would suggest sturdier packaging as tin of oil arrived battered and dented.”

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Posted 4 years ago

“I’ll definitely be using you guys more as what a 1st class service, pruducts orders where good quality and very efficient delivery, Only downside is your website its very long winded searching stuff”

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Posted 4 years ago

“Great prices and speedy delivery! Ordering very simple. Recommended!”

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Posted 4 years ago

“Item as expected in good condition and delivered promptly.”

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Posted 4 years ago

Building Supplies Direct is rated 4.5 based on 2,049 reviews