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Building Supplies Direct Reviews

4.5 Rating 2,049 Reviews
88 %
of reviewers recommend Building Supplies Direct
4.5
Based on 2,049 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
When the clamp arrived it was completely and tightly covered in black shrink wrap cellophane which was difficult to get off. This was a tad unnecessary and environmentally wasteful in my opinion. Clark clamp worked a treat though.
Helpful Report
Posted 3 years ago
Placed my order online, my order arrived on delivery day, Good quality item at the right price, very happy all round
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Posted 3 years ago
Quick delivery good price
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Posted 3 years ago
I ordered 9 tins of paint on a 2-3 day Express delivery. Only one tin was delivered. It took 4 emails from me and a total of 11 days for them to eventually tell me that the courier had damaged the parcel containing the other eight, and therefore it couldn't be delivered. I recieved very little in the way of an apology and no offer to assist me in reordering the paint. I am going to reorder because I need them but probably will not use this company in the future.
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Posted 3 years ago
Item delivered broken emailed company no response! Believe item sent out damaged..
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Posted 3 years ago
Goods ordered were not available after being told they were to be despatched in due course. Next message was sending part order and offering partial credit note refund. Offer declined and full refund sought. Alternative supply found , in short a total waste of time
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Posted 3 years ago
Easy purchase quickly delivered. Unfortunately the turfing iron shaft split after only a few hours of use.
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Posted 3 years ago
Very good service, good prices, fast shipping, they are great.
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Posted 3 years ago
Good service good product
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Posted 3 years ago
Great prices, quick delivery
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Posted 3 years ago
great service fast delivery
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Posted 3 years ago
Recently ordered some bolt down fence supports. Quick delivery and good quality product.
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Posted 3 years ago
Ordered a Tig torch from the company and it arrived quickly and was well packed. Can’t fault them and the price was excellent.
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Posted 3 years ago
EXcellent will use again
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Posted 3 years ago
2/3 day express delivery took 7 days
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Posted 3 years ago
Easy to order online, with good pricing and delivery. My only negative is that you can’t just phone customer service, you have to either email or book an appointment (usually the next week). This is frustrating when trying plan delivery dates.
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Posted 3 years ago
Good product, well packaged, and delivered on time.
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Posted 3 years ago
Good product at a reasonable price and delivered on 5
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Posted 3 years ago
Good quality. Delivery time is a lot longer than some other dealers
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Posted 3 years ago
Excellent service and prices are very good.Thank you very much I shall ne back. Regards
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Posted 3 years ago
Building Supplies Direct is rated 4.5 based on 2,049 reviews