Login
Start Free Trial Are you a business?? Click Here

Building Supplies Direct Reviews

4.5 Rating 2,049 Reviews
88 %
of reviewers recommend Building Supplies Direct
4.5
Based on 2,049 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Very well done.Ordering was easy and the delivery was on time.I was kept updated on the items progress.
Helpful Report
Posted 3 years ago
Great price and delivered on time
Helpful Report
Posted 3 years ago
It was as described I am very happy with it
Helpful Report
Posted 3 years ago
Very good company
Helpful Report
Posted 3 years ago
Good price and efficient, no fuss delivery.
Helpful Report
Posted 3 years ago
only had part of the order they had made a mistake in what they had in stock.But very quick on delivery of the part they did have.
Helpful Report
Posted 3 years ago
Great price and very fast free delivery!
Helpful Report
Posted 3 years ago
Had to contact numerous times asking where my order was and all on email due to Covid???? Every other company I deal with is still managing to answer their telephones! Appears one item was out of stock even though the webpage showed in stock, so instead of either contacting me or sending later, they put the whole order on hold. Only got it when I did due to insisting they posted out on "Next Day Delivery" due to the time wasted.
Helpful Report
Posted 3 years ago
Super service very nice priced product fast shipping good communication Top Class.
Helpful Report
Posted 3 years ago
Easy to order and great communication
Helpful Report
Posted 3 years ago
Whilst the order process was quick and efficient with the order being placed on the 3.2.2021, I paid extra for 2 - 3 day service expecting to receiving the goods on Monday 4.2.2021. Unfortunately, the goods were delayed somewhere, with only one update from the courier service, there was no update from Building Suppliers Direct I had to email them for an update and ask them to chase the courier service, the delay put my job back by two days. Whilst I'm happy to pay to receive a good delivery service, in return I expect my goods to be delivered within the time frame or comms from the company I ordered them from, I don't expect to have to chase after them.
Helpful Report
Posted 3 years ago
3rd time I’ve bought from these guys. Once again, on time as promised.. Thanks
Helpful Report
Posted 3 years ago
Excellent service and great product. Fast delivery.
Helpful Report
Posted 3 years ago
Poor customer service and customer care
Helpful Report
Posted 3 years ago
Very quick delivery service
Helpful Report
Posted 3 years ago
Well priced and carefully delivered
Helpful Report
Posted 3 years ago
Excellent service
Helpful Report
Posted 3 years ago
Super quick delivery and a good quality probduct.
Helpful Report
Posted 3 years ago
The product was value for money and delivered in good time.
Helpful Report
Posted 3 years ago
Very happy with products, excellent quality and quick delivery.
Helpful Report
Posted 3 years ago
Building Supplies Direct is rated 4.5 based on 2,049 reviews