Building Supplies Direct Reviews

Name: Building Supplies Direct
Rating: 4.53

4.5 Rating 2,049 Reviews

88 %

of reviewers recommend Building Supplies Direct

4.5

Based on 2,049 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Building Supplies Direct 5 star review on 18th August 2021

Anonymous

Building Supplies Direct 5 star review on 30th March 2021

Anonymous

Building Supplies Direct 5 star review on 13th March 2021

Anonymous

Building Supplies Direct 5 star review on 2nd March 2021

Building Supplies Direct 5 star review on 11th December 2020

Anonymous

Anonymous // 01/01/2019

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“Great service 5*******”

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Posted 3 years ago

“Order placed with all items showing as available. After a week of hearing nothing I enquired as to the status of my order (it had been acknowledged). I was told by email a day later that 1 item was unavailable (checked website and it was still showing as available). Asked if I could increase order of another item to counteract the OOS item - this was not possible! Only action available was to cancel item then they would sent the rest of the order. This I did and got order a couple of days later. I think I would still be waiting for my order if I had not enquired. Luckily this order was not urgent. The price was good, but that is no good if you don't get the order.”

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Posted 3 years ago

“Pump delivered on time - all good - many thanks!”

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Posted 3 years ago

“Very poor customer service, didn’t contact me to tell me the order would be delayed. Had to email them after 3 weeks of the order not showing up. They were waiting for one item in my order to come into stock but were unwilling to send the rest of the order out with the other item to be sent on at a later date.”

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Posted 3 years ago

“The power tool I bought was much much cheaper than other stores (22% cheaper). The service was excellent and delivery on the day. Would certainly recommend.”

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Posted 3 years ago

“Excellent service, product (45 angle flue pipe joint) is good quality and fits perfect.”

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Posted 3 years ago

“Very good service order arrived promptly.”

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Posted 3 years ago

“Order arrived on time. which enabled work in hand to be carried out. Happy with the purchase. Hi”

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Posted 3 years ago

“Made it even though bad weather 👍”

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Posted 3 years ago

“Easy ordering process and item arrived as promised.”

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Posted 3 years ago

“Item top notch, customer service let it down.”

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Posted 3 years ago

“Very quick service. Easy to use website and check out process. Will use again.”

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Posted 3 years ago

“Spot on. Cheaper than Amazon. Faster delivery too.”

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Posted 3 years ago

“A1 GREAT!!!”

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Posted 3 years ago

“Refunded money with no reason why order cancelled”

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Posted 3 years ago

“Quick delivery, very pleased with my purchase”

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Posted 3 years ago

“Great service & fast delivery”

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Posted 3 years ago

“Good price and service”

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Posted 3 years ago

“Arrived early very good service”

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Posted 3 years ago

“Very quick delivery”

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Posted 3 years ago

Building Supplies Direct is rated 4.5 based on 2,049 reviews