Merchanting Ltd Reviews

Name: Merchanting Ltd
Address: Merchanting, 44 Stores, 44 Berth, Tilbury, Essex
Rating: 4.06

4.1 Rating 1,687 Reviews

76 %

of reviewers recommend Merchanting Ltd

4.1

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Merchanting Ltd 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product on time.”

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Posted 7 months ago

“Had no problems everything was sorted even mistakes were corrected and order quickly delivered”

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Posted 8 months ago

“Easy to use website. Great pricing. Delivery was very slow....order said 3 to 5 days. Actuality was 3 weeks plus. I had to send emails to source the problem which I thought should have been the responsibility of the company to let me know. When I did contact the company a reply was prompt and was courteous. Shame they didn't keep me informed as it would have been a 5 review.”

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Posted 8 months ago

“Merchanting had materials that I could not source anywhere in Norther Ireland. I ordered specialist ply sheeting, it was well priced and the delivery was speedy (5days from order being placed). The materials arrived well wraped and in top condition. Thank you James”

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Posted 8 months ago

“Good quality wood (though a couple were split. Time taken to deliver was supposed to be 3-5 days but took 11 days from placement of order. No apologies on why it took that amount of time.”

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Posted 8 months ago

“Order went fairly well only issue was the delivery company, received an email to say it was being delivered on the Wednesday , wife waited in all day , no show , following day received an email and it did come , I would recommend a approx time slot within 2hrs as that would be more helpful rather than the delivery will be between 8am - 6pm like DPD uses in that you can see how far off from delivery and your not twiddling your thumbs waiting, response from both delivery company and Merchanting was good to be fair , would use again ,18mm plywood floor came Well packaged not opened yet but no signs of damage on cardboard.”

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Posted 9 months ago

“Order as expected, happy with purchase”

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Posted 10 months ago

“Hi, Only a small delay of a couple of days, but delivery was well executed and friendly with no issues. Thanks very much 😀 Regards.Kevin”

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Posted 1 year ago

“Great service ,friendly and good price”

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Posted 1 year ago

“Easy to order and fast delivery but did not give warning for when the delivery would be.”

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Posted 1 year ago

“Had to chase up the order”

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Posted 1 year ago

“Arrived on time and good communication”

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Posted 1 year ago

“Excellent service thanks”

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Posted 1 year ago

“Builders marketplace provided just the MDF paneling I needed, although from the on-line illustrations it was not clear in which direction the grooves were made. Furthermore there was a slight delay in delivery because of problems with a wrapping machine. I was duly notified of the delay, and when the panels arrived they were OK and now installed to our great satisfaction.”

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Posted 1 year ago

“I ordered the wrong board and only found out when it arrived, I then ordered the correct board and arranged for the incorrect board to be collected at the same time ,All done with no drama just what you would hope for and expect Very good service and good prices would certainly use again”

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Posted 1 year ago

“Very good”

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Posted 1 year ago

“It was a very quick and efficient service”

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Posted 1 year ago

“Good responsive service and very good and quick on replacement.”

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Posted 1 year ago

“Great quality at a great price”

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Posted 1 year ago

“Perfect for what we needed, gr8 price & speedy delivery - thank you :)”

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Posted 1 year ago

Merchanting Ltd is rated 4.1 based on 1,687 reviews