Merchanting Ltd Reviews

Name: Merchanting Ltd
Address: Merchanting, 44 Stores, 44 Berth, Tilbury, Essex
Rating: 4.06

4.1 Rating 1,687 Reviews

76 %

of reviewers recommend Merchanting Ltd

4.1

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Merchanting Ltd 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

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“Quick service thank you”

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Posted 2 years ago

“Good quality, speedy service, reasonable price, very happy.”

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Posted 2 years ago

“Still waiting for a delivery despite contacting customer services multiple times, who kept telling me my delivery had been delivered. Then sent me a delivery note for someone else’s address and order as proof of delivery”

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Posted 2 years ago

“I purchased Phenolic paint from Builders Marketplace to protect Gorilla Board when being used outside. The product was perfect for the application required. Delivery was delayed slightly by DHL when they put the delivery on hold for some reason without explanation which delayed the project I was working on, otherwise this would have been a 5 star review. Excellent company to deal with and they supply good products at very competitive prices. I will be dealing with them again.”

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Posted 2 years ago

“Easy to order delivery a joke .driver wanted help to get 3 sheets off how do they manage manual handling”

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Posted 2 years ago

“I ordered seven 8x4ft plywood sheets. I needed to know when to expect the delivery and so contacted yourselves, as I would need to be at the delivery adress when they arrived. The girl then contacted Tufnell's to get a delivery date and rang me back within a few minutes. The sheets had been wrongly sent to Bristol but would be delivered the next day. That was the info that I needed. The van duly arrived on the third day after the order was placed. Well within the estimated 5 day delivery time period. Very pleased with the transaction and the work of the staff involved. Thank you all.”

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Posted 2 years ago

“Very fast delivery, super product, highly recommend.”

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Posted 2 years ago

“Great service - good price and excellent communication”

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Posted 2 years ago

“Top service Easy to order and fast delivery. Top price 👍”

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Posted 2 years ago

“good price delivered on time...wots not to like.......D”

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Posted 2 years ago

“Material was cut to size and delivered promptly with no issues”

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Posted 2 years ago

“Product as described with a prompt delivery and delivery instructions followed.”

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Posted 2 years ago

“Fantastic service, fast delivery and great communication. Highly recommended!”

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Posted 2 years ago

“Good quality, arrived early, many thanks will order again from you.”

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Posted 2 years ago

“Sheets of MDF were quickly delivered.”

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Posted 2 years ago

“Good price, quick availability, nice people!”

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Posted 2 years ago

“prices are right and ordering online is easy”

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Posted 2 years ago

“Great product,great service and a great price all second to none and was delivered nearly a week early.”

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Posted 2 years ago

“This company has failed to make the connection between the Customer and its own survival.”

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Posted 2 years ago

“Order of 1 sheet of Phenolic ply took almost a week to arrive. Board was badly damaged and just dumped at the front door, no-one rang the door bell but that is hardly surprising considering the damage. I had no choice but to use it as I was travelling away for work and had no time to wait for a replacement. Extremely disappointed.”

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Posted 2 years ago

Merchanting Ltd is rated 4.1 based on 1,687 reviews