Merchanting Ltd Reviews

Name: Merchanting Ltd
Address: Merchanting, 44 Stores, 44 Berth, Tilbury, Essex
Rating: 4.06

4.1 Rating 1,687 Reviews

76 %

of reviewers recommend Merchanting Ltd

4.1

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Merchanting Ltd 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent products and service. Good prices.”

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Posted 3 years ago

“Good quality, metal strapped boards that were not split.”

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Posted 3 years ago

“Order arrived as advertised. Good service.”

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Posted 3 years ago

“Excellent service speedy delivery. Pleasant delivery driver too”

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Posted 3 years ago

“This is the second time I have been asked for my review so would suggest that you most certainly do not read all the reviews. I am now 12 days awaiting my delivery and the only contact has come from my end, very poor. Ian Stocks”

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Posted 3 years ago

“Excellent, they had what I needed and great customer service”

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Posted 3 years ago

“Delivery packaging needs to improve especially for long distance and multiple carriers.”

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Posted 3 years ago

“Good quality and great service 👌”

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Posted 3 years ago

“You have asked for a review of how well you have done before I have received my order which is about a week overdue. Do you expect glowing praise?”

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Posted 3 years ago

“product good”

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Posted 3 years ago

“Delivery on time nice wood”

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Posted 3 years ago

“Never received my order.”

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Posted 3 years ago

“Ordered 8 x scaffold planks. Didn’t turn up after the 7 working days delivery service. Called the company & was told they got lost in transit & they would be resent and delivered the next working day. E-mail the following morning saying they can’t get them & they will refund me. 8 days wasted on a building site, terrible service.”

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Posted 3 years ago

“Great service and cut to perfection”

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Posted 3 years ago

“very good service and shiping”

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Posted 3 years ago

“Wood was well priced and good quality , however , 10 lengths ordered , supposed to be 3-7 days delivery ( which charging £50 you expect it to be done to a standard ) day 7 firstly arrived three lengths , then another delivery from someone else came another 5 to which I was told there’s your order ! So two short and no idea where they are ! Call direct and get bad service throughout from a supposed manager giving me a whole £10 refund for my total inconvenience of backwards and forwards to the site they were delivering too ! To say the least I will not be using this company for future works”

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Posted 3 years ago

“Ordered some 4x2 and some roofing sheets, and was then told the roofing sheets were collection only, waited 7 days for the 4x2 but it did not arrive, very disappointed so had to cancel , no problem with a refund but I feel more communication on delivery time would be helpful.”

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Posted 3 years ago

“Very helpful lady on phone after website wouldn’t accept a delivery order.”

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Posted 3 years ago

“Hopeless...”

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Posted 3 years ago

“just as ordered , prompt and cheaper than anywhere i tried !”

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Posted 3 years ago

Merchanting Ltd is rated 4.1 based on 1,687 reviews