Merchanting Ltd Reviews

Name: Merchanting Ltd
Address: Merchanting, 44 Stores, 44 Berth, Tilbury, Essex
Rating: 4.06

4.1 Rating 1,687 Reviews

76 %

of reviewers recommend Merchanting Ltd

4.1

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Merchanting Ltd 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent service, prompt delivery and kept informed at every stage. Would buy from again.”

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Posted 2 years ago

“Great service, very friendly and reliable, will definitely use again.”

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Posted 2 years ago

“Website and ordering procedure all good, quality of supplied timber very good and value for money. The only negative was an incorrect tracking number supplied initially, which I then had to chase up in order to get the correct number. Actually another issue (but this is down to the carrier not Builders Marketplace, was that the tracking then went straight from 'awaiting collection from supplier' to 'out for delivery' - making it short notice to plan being in.”

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Posted 2 years ago

“Very pleased with the service and the product, a good price and prompt delivery, recommended”

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Posted 2 years ago

“Stock arrived in good time and in great condition. Prices are good also. Very much recommend.”

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Posted 2 years ago

“Great service, product and price - i will be back! Thank you”

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Posted 2 years ago

“still waiting for a part of the order some of the wood that has been delivered is so twisted its unusable”

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Posted 2 years ago

“not described fully”

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Posted 2 years ago

“This flame proof board was very well packed.”

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Posted 2 years ago

“Helpful and knowledgeable staff.”

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Posted 2 years ago

“Excellent service thank you”

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Posted 2 years ago

“Ordered some sheets of hardboard. They arrived in good time, were well packaged and were fine for levelling some old floorboards, very pleased with the service, thank you.”

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Posted 2 years ago

“quick delivery, but couldn't track delivery, it just turned up. good job someone was home.”

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Posted 2 years ago

“Great products at very competative prices. On my order the osb sheets were individually wrapped in cardboard with corners protected ensuring product arrived in perfect condition.”

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Posted 2 years ago

“Product arrived in line with delivery details, no damage, good product. First class service”

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Posted 2 years ago

“👍👍👍👍👍👍👍👍👍👍👍👍👍”

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Posted 2 years ago

“Sending me this is a joke , my order was damaged paid delivery charge waiting for new stock until you can deliver my order and have the cheek to send hope your happy with your purchase and still yet I am waiting for my order”

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Posted 2 years ago

“Delivery was incorrect first time round. Was missing 6 sheets of 11mm OSB. Then had to wait as could not be delivered that day or the weekend. Had to wait for my next day off the following Wednesday. When the next delivery came, The driver was very nice.(not a courier this time) although that guy was very good. I did ask a few questions though about the timber. As some were kitemarked and others not. The ones that were not do not seem as good as the kitemarked.- manufacturers mark. As in pressed (glued tight when made) the edges are a rougher kind and flake easy & they are a different colour (dull) not sure this will affect what I am doing “I hope” otherwise overall good. 👍 and cheaper than elsewhere Will add pics if required at a later date.”

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Posted 2 years ago

“Had the product I wanted in the lenth in needed. Price was good , customer service was fantastic. Delivered in a time scale that suited my project. All in all top service. Would definitely use them again.”

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Posted 2 years ago

“Good quality timber at a reasonable price delivered on time. Will use this company again with confidence .”

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Posted 2 years ago

Merchanting Ltd is rated 4.1 based on 1,687 reviews