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Merchanting Ltd Reviews

4.1 Rating 1,687 Reviews
76 %
of reviewers recommend Merchanting Ltd
4.1
Based on 1,687 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 69%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Merchanting Ltd Reviews
Great item great service
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Posted 1 year ago
Great service and wood was carefully packaged.
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Posted 1 year ago
A++
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Posted 1 year ago
Still sellig items that they dont have in stock, no communication from them and had to wait over a month to finally receive my items
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Posted 1 year ago
The delivery was appalling. Driver damaged my property and Builders Marketplace refuse to take any responsibility for it despite it being their chosen courier. £38.80 delivery charge. I was in, driver just left the item outside without ringing the bell.
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Posted 1 year ago
Good products fast turn around able to collect very friendly staff
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Posted 1 year ago
Ordered 8x4 sheet material. Arrived when expected, sheet was slightly warped but wasn’t a problem as was using it to bolt to something.
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Posted 1 year ago
great company,good quality,helped with my order that id got wrong,will use again thank you
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Posted 1 year ago
Bought replacement bin lids. Also needed the matching pins but website very unclear as to which ones would fit. No accurate dimensions on pins. Called and spoke to a lady who was no help at all. It was clear she couldn’t care less. Guessed what size pins but of course they are the wrong size.
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Posted 1 year ago
I ordered 30 lengths of ogee panel moulding, but received an email to say that style was out of stock and unlikely to be in stock in the foreseeable future. An alternative style was offered and this appeared suitable, so I agreed to the substitution, which was delivered within a couple of days. The offer of the alternative was very helpful ( rather than simply getting an ‘out of stock’ message) and I was pleased with the style and quality of the alternative. Excellent service. Than you.
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Posted 1 year ago
Found what I wanted, good price and shipped promptly. No need to go elsewhere
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Posted 1 year ago
Brilliant service and product
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Posted 1 year ago
I received the bin lid promptly but now 2 weeks later am still awaiting the delivery of fixing pins that i paid for desoite emails.
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Posted 1 year ago
Very good price and fast delivery
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Posted 1 year ago
Replacement wheelie bin lid. What can I say, it does the job at a decent price and fast delivery.
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Posted 1 year ago
Excellent service, quick delivery.
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Posted 1 year ago
Excellent service, good product, P&P was a bit pricey though
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Posted 1 year ago
Great service and quick delivery and fitted lovely
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Posted 1 year ago
Took almost a month for the Ply to arrive. I was told that DHL had a problem locating my address. They have been delivering regularly for donkey's years to this address and know the lady delivery driver well. Will not use again.
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Posted 1 year ago
It was a very quick and efficient service
Helpful Report
Posted 1 year ago
Merchanting Ltd is rated 4.1 based on 1,687 reviews