Merchanting Ltd Reviews

Name: Merchanting Ltd
Address: Merchanting, 44 Stores, 44 Berth, Tilbury, Essex
Rating: 4.06

4.1 Rating 1,687 Reviews

76 %

of reviewers recommend Merchanting Ltd

4.1

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Merchanting Ltd 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

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“excellent service”

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Posted 2 years ago

“The materials I ordered were of good quality but the edgings were a bit curved but I still managed to us them , all in all everything was fine”

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Posted 2 years ago

“Despite a part of my order being a bit slow because of the delivery company, Mollie soon sorted the problem out, a good service”

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Posted 2 years ago

“the bins came on time and seem strong ,”

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Posted 2 years ago

“I ordered 10 lengths of 47mm x 47mm treated timber - 8 of the10 lengths were so badly warped I couldn't use them - they were photographed & BM sent replacements out immediately FOC - they would have received a 5* review if they'd sent out decent timber in the first place”

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Posted 2 years ago

“If you had brains and want as good quality decking at a very good price plus delivery very prompt within 6 days from ordering as was let down by a company up north then look no further very helpful and top quality products”

Merchanting Ltd 5 star review on 1st August 2022

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Posted 2 years ago

“Really happy with items and delivery exllent”

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Posted 2 years ago

“Wooden sheet turned up splintered and damaged corners. It was just usable. Did get a discount.”

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Posted 2 years ago

“First order and very pleased with the ease of ordering, speed of delivery and reasonable prices. Will use again”

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Posted 2 years ago

“Excellent service and product,”

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Posted 2 years ago

“Good quality one. No complaints”

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Posted 2 years ago

“Delivery was late and only half the order turned up. Customer service didn’t follow up with me about issue despite request for urgency.”

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Posted 2 years ago

“Very easy to deal with. Ordered on line, no hassle and delivered on time. Great value for money. Recommend this company. Thank you”

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Posted 2 years ago

“Very happy with the product and will be using again”

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Posted 2 years ago

“Very good service and product. Definitely recommend.”

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Posted 2 years ago

“Best service iv used so sar friendly to talk to and order is always on time”

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Posted 2 years ago

“Good ordering and delivery service. The quality of the scaffold boards is poor. I have asked for your returns process a week ago but I have not had an answer so have chased again. Pleaase can you help?”

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Posted 2 years ago

“Timber tales excellent quality, very fast delivery.”

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Posted 2 years ago

“Excellent and rapid response.”

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Posted 2 years ago

“Great service and good products at competitive prices”

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Posted 2 years ago

Merchanting Ltd is rated 4.1 based on 1,687 reviews