Merchanting Ltd Reviews

Name: Merchanting Ltd
Address: Merchanting, 44 Stores, 44 Berth, Tilbury, Essex
Rating: 4.06

4.1 Rating 1,687 Reviews

76 %

of reviewers recommend Merchanting Ltd

4.1

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Merchanting Ltd 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

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“Ordering materials very easy. Delivery excellent.”

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Posted 2 years ago

“Not received items yet”

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Posted 2 years ago

“The delivery was on time. Item were very well packed. And good quality. Thank you.”

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Posted 2 years ago

“Brilliant service”

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Posted 2 years ago

“Got wrong item. No response whatsoever, when trying to sort that out.”

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Posted 2 years ago

“A disastrous result following the delivery of one offcut from a whole sheet of plywood which was ordered with specific measurements supplied to cut two square panels with two offcuts in total. Only one piece of plywood arrived and it is the offcut, amazing! Neither Builders Market Place nor the courier Tuffnells were able to give us a time nor day when it was arriving, only by the end of the week!!!!!! So no surprise we missed the delivery even though we were both here! I have raised the issue with customer services and after several days am now waiting for the issue to be solved by a partial refund or supply the missing panels. What a fiasco!”

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Posted 2 years ago

“Very good. Needed to double up…but looks good round the van window”

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Posted 2 years ago

“All good no problems”

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Posted 2 years ago

“Good serve and good quality wood”

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Posted 2 years ago

“Arrived on time”

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Posted 2 years ago

“Amazing service, kept up to date with the order and the delivery guy even helped me in with the order. I haven’t put the panels up yet but they are excellent quality.”

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Posted 2 years ago

“My order was dealt with promptly and delivered when promised.”

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Posted 2 years ago

“Lovely delivery driver very helpful and quality of the wood is excellent. Would highly recommend you to friends and family thank you”

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Posted 2 years ago

“My order was lost by the delivery company but a phone call to builders marketplace sorted a replacement and 2 days later it arrived.very happy with the products”

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Posted 2 years ago

“Will use again.”

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Posted 2 years ago

“order dropped in Corby 8 miles from postcode. Had to pay for a van to get cement??”

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Posted 2 years ago

“arrived on time but with broken decking problem resolved immediately replacement arrived after 6 days as it was a 4 day bank holiday great service & communication.”

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Posted 2 years ago

“Apart from transit damage by courier everything as expected”

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Posted 2 years ago

“Got me the stuff needed when was struggling, very good service”

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Posted 2 years ago

“The plywood they supplied was not even up to seconds quality, both faces had buckled surfaces which were impossible to sand out as they were larger than the thickness of the top layer after persistent complaint they finally offered a poor discount, buy at your peril”

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Posted 2 years ago

Merchanting Ltd is rated 4.1 based on 1,687 reviews