Merchanting Ltd Reviews

Name: Merchanting Ltd
Address: Merchanting, 44 Stores, 44 Berth, Tilbury, Essex
Rating: 4.06

4.1 Rating 1,687 Reviews

76 %

of reviewers recommend Merchanting Ltd

4.1

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Merchanting Ltd 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

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“Ordering was very easy. Timely return of email for availability. Delivered on time. Very good service”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Very good service quick delivery would recommend”

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Posted 3 years ago

“Brilliant 🤩”

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Posted 3 years ago

“no complaints”

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Posted 3 years ago

“Great service good quality wood and quick delivery”

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Posted 3 years ago

“An 8x4 sheet of Phenolic Resin Board supplied at a good price and delivered promptly. Good service.”

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Posted 3 years ago

“Well priced and quick to arrive 👍”

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Posted 3 years ago

“Are fantastically quick and friendly, very efficient service, highly recommend despite material shortages Sara managed to get me the required sheet timber in under a week”

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Posted 3 years ago

“Not received yet!”

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Posted 3 years ago

“EASY TO ORDER FROM AND QUICK DELIVERY.”

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Posted 3 years ago

“Really poor customer service, kept waiting for item which was clearly NEVER SENT! AVOID”

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Posted 3 years ago

“Unfortunately item didn't arrive on time but understandable in current climate. However, customer service on phone was 1st class hence 4 stars”

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Posted 3 years ago

“Ordered some 4ftx4ft sheets of 12mm & 18mm Baltic ply. Quick delivery. Sheets were very clean and flat with only a couple butterfly patches on one side (hardly visible) Ie one side completely clear. sheets were individually packed in cardboard with corner protectors. (Unlike some others!) Would have been a 5 star rating- but initial delivery was one sheet short. This was easily sorted with friendly helpful customer service and errant sheet turned up very quickly after that. WILL be buying more.”

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Posted 3 years ago

“Delivered on time and packaged well”

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Posted 3 years ago

“Placed my order and was delivered within a week.”

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Posted 3 years ago

“Easy transaction, boards came very well wrapped and great quality. Will be using again. Thanks.”

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Posted 3 years ago

“Disappointing service. At the time of ordering I spoke to two different people to confirm the measurements and the boards were sent uncut, how this happened is beyond me! I was then told to send an email detailing what happened, instead I got someone else to make the cuts. Unfortunately, I do not have time to waste and do not believe the problem would have been rectified.”

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Posted 3 years ago

“Excellent quick service would thoroughly recommend them…”

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Posted 3 years ago

“Good communication and quick delivery at a great price”

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Posted 3 years ago

Merchanting Ltd is rated 4.1 based on 1,687 reviews