Merchanting Ltd Reviews

Name: Merchanting Ltd
Address: Merchanting, 44 Stores, 44 Berth, Tilbury, Essex
Rating: 4.06

4.1 Rating 1,687 Reviews

76 %

of reviewers recommend Merchanting Ltd

4.1

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Merchanting Ltd 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

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“Very good quality fast delivery!”

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Posted 3 years ago

“Good quality timber delivered on time & excellent value.”

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Posted 3 years ago

“Ordered a 4ft x 2ft !8mm thick MDF with black veneer for a piano frame. Also asked for 3 cuts to produce 9", 5" and 3" planks each 4ft long plus the extra (waste) plank. Long delay in presumably for the cutting before the results were despatched. When I came to measure and make up the unit, I found that that all the planks ends measured differently as cuts were not parallel. Indeed some ends were less than the requested width. I had to recut all planks to rectify their sloppy workmanship in making the cuts. Had the planks been properly cut, I would have said that the overall service did not communicate the extent of the delay, and despatch only took place when I rang to enquire. I may use the service again as it is a convenient way of getting a single board delivered, but will not be asking then to cut board planks to size. I would rather ensure accurate machining.”

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Posted 3 years ago

“Product arrived in good time and well packaged.”

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Posted 3 years ago

“RE: 9mm x 2440 x 1220mm resin board similar to Buffalo board. Very happy with quality of product. Delivered on time in good condition, not warped or dented, well wrapped in cardboard and not mummified in reams of dreaded plastic. Thanks, will order again.”

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Posted 3 years ago

“The product arrived well packaged and in good condition, delivery driver very courteous, the only complaint if I had to make one was delivery was quoted as 4-5 working days and it took longer even though I was notified at every stage of the transaction.”

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Posted 3 years ago

“Ordered a sample of composite cladding which didn't arrive. Rang them up and they resent another immediately which was received the following day. Credit to the company for acknowledging the issue and resolving it straight away.”

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Posted 3 years ago

“Good price and very good service, will be happy to do business again”

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Posted 3 years ago

“Still haven't received my order”

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Posted 3 years ago

“Great product, very high quality! Great communication and fast delivery! Perfect!!”

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Posted 3 years ago

“Wood ordered on 20th July 3-7 working days. Date now 2nd December, no sign of order yet !!!!!!!! Disgraceful service.”

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Posted 3 years ago

“On my visit to the builders yard I found everyone, from the office girl that took my order, to the guy that got my plywood sheet very friendly and helpful. I would certainly recommend them, and will use the again.”

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Posted 3 years ago

“Good communication, goods delivered in timeframe. Good value and easy to deal with.”

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Posted 3 years ago

“The oak architrave that arrived from yourselves was the worst quality I've seen in 40 year's as a builder and is totally unusable, can't imagine why it was sent.”

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Posted 3 years ago

“Lead time quite long, 7-10 working days and, to be fair, I did know about this at the time of ordering but expected the shorter time. However, 3 star rating because even 10 day delivery not achieved and was delivered to wrong address.”

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Posted 3 years ago

“Quick response and delivery”

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Posted 3 years ago

“A Second purchase from Builders Marketplace. Decking planks purchased (currently very difficult to find in stock elsewhere) of excellent quality and reasonable price with delivery. Recommended supplier.A++”

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Posted 3 years ago

“Birch ply was okay but damaged in places and quite a lot of ‘patches’ to some faces.”

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Posted 3 years ago

“Excellent product fast delivery”

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Posted 3 years ago

“Good product. Well priced. Delivered on time.”

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Posted 3 years ago

Merchanting Ltd is rated 4.1 based on 1,687 reviews