Merchanting Ltd Reviews

Name: Merchanting Ltd
Address: Merchanting, 44 Stores, 44 Berth, Tilbury, Essex
Rating: 4.06

4.1 Rating 1,687 Reviews

76 %

of reviewers recommend Merchanting Ltd

4.1

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Merchanting Ltd 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

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“1st time using them. Excellent from order to delivery. Will definitely use again.”

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Posted 2 years ago

“I ordered a sheet of "Hardwood Plywood | B/BB Grade WBP Exterior Plywood (18mm)" with description including "The boards are extremely resistant to wear and any moisture damage due to their WBP Grading". What I was shipped was EN341-2 Class 1 plywood for interior use only. WPB would require a Class 3 product. Customer service were responsive but unable to ship a replacement board with Class 3 specification.”

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Posted 2 years ago

“Delivery as specified, in perfect condition. Quality product. Would not hesitate to use them again.”

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Posted 2 years ago

“Still waiting for our samples that we ordered on the 16th. Port service”

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Posted 2 years ago

“Great service and great delivery driver.”

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Posted 2 years ago

“Good quality material and they did exactly what they said they would.Communication was spot on”

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Posted 2 years ago

“Order was late to arrive which delayed the start of my planned job. A lot of the timbers are twisted and bowed and not good quality. I have used the timber out of necessity to get the job done but I would not use this company again.”

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Posted 2 years ago

“The item arrived within the delivery timescale they gave when I ordered. The board looks good, I can't really comment about its quality until its been in use for a while, but I don't forsee a problem.”

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Posted 2 years ago

“Great service, quality product - what more do you need? Very highly recommended.”

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Posted 2 years ago

“easy to use, have not finished my DIY job yet would recommend these boards”

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Posted 2 years ago

“unfortunately a late delivery which apparently was the fault of tufnells. good product.”

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Posted 2 years ago

“Good communication re delivery. Delivered on time and in good condition.”

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Posted 2 years ago

“Excellent quality product. Only qualm is I would have liked more notice on when the delivery would be. Delivery person was helpful and polite though”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Really great service, couldn't get a product from my local builders merchant (part of a well known national chain) and you guys came up trumps and delivery was very prompt. Will definitely be using your service again.”

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Posted 2 years ago

“Very happy with my order just a small issue but quickly resolved,will definitely shop with you again.Till the next time,thank you.”

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Posted 2 years ago

“Good thanks. Blockboard is not what itwas though.”

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Posted 2 years ago

“Very happy with this purchase Thanks”

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Posted 2 years ago

“Excellent product delivery service”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

Merchanting Ltd is rated 4.1 based on 1,687 reviews