Merchanting Ltd Reviews

Name: Merchanting Ltd
Address: Merchanting, 44 Stores, 44 Berth, Tilbury, Essex
Rating: 4.06

4.1 Rating 1,687 Reviews

76 %

of reviewers recommend Merchanting Ltd

4.1

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Merchanting Ltd 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

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“very helpful, the first delivery got lost, the second damaged but the customer support was excellent and replacements sent immediately. Maybe need to invest in a better courier company but excellent service and good products?”

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Posted 1 year ago

“no response to my emails”

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Posted 1 year ago

“Goods didn't arrive in time for the job even though I'd ordered them in good time. Cancelled order and got a refund. Not much use if you've got a job to do!”

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Posted 1 year ago

“I placed the order on Wednesday 11th January on the basis that the website indicated that the goods would be delivered on Monday 16th January. The time scales for the job dicated that if they couldn't arrive by that date then an alternative needed to be purchased elsewhere. I had confirmation on Thursday 22ththat goods were ready for dispatch. I contacted the office on Monday 16th to find out when I could expect the goods to discover that they hadn't been collected by the courier, so I cancelled the order and proceeded to purchase an alternative so that the job was finished for the client by Wednesday 18th January. On Friday 20th January, the courier delivered the 2 8ft x 4ft boards and left them in the road resting against the house as no one was at the property. Jad I been there I would have refused delivery. I had to find storage for the items over the weekend and am now waiting for their collection and a refund.”

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Posted 1 year ago

“Bought an item through the website nearly two weeks ago - still waiting for it to arrive. Been asked twice to give reviews on an item not received!”

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Posted 1 year ago

“Great service from ordering to delivery. Would highly recommend”

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Posted 1 year ago

“Absolutely spot on!”

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Posted 1 year ago

“Very good service and prompt delivery to Northern Ireland will bff etc using these guys again”

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Posted 1 year ago

“Best price and delivered on time”

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Posted 1 year ago

“I am unable to provide a review as am still awaiting delivery of my order.”

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Posted 1 year ago

“Good service and a good price”

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Posted 1 year ago

“Great service at a good price”

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Posted 1 year ago

“Great products, good quality, delivery on time and value”

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Posted 1 year ago

“Excellent service from Builders Marketplace everything went very smoothly. Thank you.”

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Posted 1 year ago

“all good, thank you.”

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Posted 1 year ago

“looked for ages for a length on picture tail long enough to complete my job without joins. Builders merchant were the only place I could find and Ty e price was great. delivered super quick too.”

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Posted 1 year ago

“Item not in stock when website said it was. Had to order from somewhere else which caused delays to our project. Slow in responding to my messages.”

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Posted 1 year ago

“Still not received half my order, some items I do have are damaged”

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Posted 1 year ago

“Haven’t received it yet!!!!!”

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Posted 1 year ago

“Competitively priced and excellent service”

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Posted 1 year ago

Merchanting Ltd is rated 4.1 based on 1,687 reviews