Merchanting Ltd Reviews

Name: Merchanting Ltd
Address: Merchanting, 44 Stores, 44 Berth, Tilbury, Essex
Rating: 4.06

4.1 Rating 1,687 Reviews

76 %

of reviewers recommend Merchanting Ltd

4.1

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Merchanting Ltd 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

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“Quickly delivered, only thing that could have been better is receiving a call/email/text to let me when it would be delivered.”

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Posted 3 years ago

“It is hard to describe perfection in mere words. The lady I dealt with, ( I only know her as Molly) deserves special praise as she went above and beyond that which I expected when the carrier of the wood ordered did not come up to any level of competence.”

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Posted 3 years ago

“Disappointed with order every pice of panelling was damaged. Won’t be using again”

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Posted 3 years ago

“Highly recommend! Very good quality .”

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Posted 3 years ago

“I'm very pleased with the 9mm birch plywood, which was delivered by a very nice man who couldn't have been more helpful. Thank you, Builders Marketplace!”

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Posted 3 years ago

“Still not got my order”

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Posted 3 years ago

“Good quality panelling, and delivered on time”

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Posted 3 years ago

“Slight delay with the delivery every thing els was top notch. Thank you. P N Sellars.”

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Posted 3 years ago

“Really disappointed… As a non tradesman I was seeking the advice of the sales person as to what I needed… I asked a number of times if ‘this was everything I needed to complete the project’ to be advised ‘yes, it was’… I placed the order and booked in the tradesman who arrived to inform me we need additional materials costing an additional £200. I called back the sales person at builders marketplace only to be told ‘I should have known what I needed’”

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Posted 3 years ago

“Very quick delivery and changed my order easily when i ordered incorrectly”

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Posted 3 years ago

“Quality of materials only 50% useable”

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Posted 3 years ago

“The colour was different unlike what is mentioned online (brown) where it came brown/red”

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Posted 3 years ago

“Nice and easy to order from kept me informed with my order and delivery was spot one the day and time I was given”

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Posted 3 years ago

“Good price,fast delivery. Very reliable. 100% recommended”

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Posted 3 years ago

“Very good product at a reasonable price also with fast delivery. Highly recommended.”

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Posted 3 years ago

“The service from Builders Marketplace was very good. We received some items damaged in transit we reported by e mail the damage new replacement items were sent out express.”

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Posted 3 years ago

“Had a problem with first order but a replacement was sent out and I received a phone call to check that everything was alright with replacement. Staff friendly and helpful.”

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Posted 3 years ago

“Ordered some materials, delivered in 3 days, sooner than expected. We were not in put materials stored safely out of sight in our car port Great service”

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Posted 3 years ago

“Fast delivery very happy.”

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Posted 3 years ago

“excellent quick service”

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Posted 3 years ago

Merchanting Ltd is rated 4.1 based on 1,687 reviews