Login
Start Free Trial Are you a business?? Click Here

Merchanting Ltd Reviews

4.1 Rating 1,687 Reviews
76 %
of reviewers recommend Merchanting Ltd
4.1
Based on 1,687 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 69%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Merchanting Ltd Reviews
I have used these for a while now with no problems, however this order was not good. It was quickly and efficiently sorted out by the customer service team though, you can’t ask for more than that, things do go wrong from time to time. I will be using them again for sure.
Helpful Report
Posted 1 year ago
Very good price and no issues with product or delivery arrangements
Helpful Report
Posted 1 year ago
asked for another £100 for delivery after waiting nearly 2 weeks unacceptable..
Helpful Report
Posted 1 year ago
Quick delivery. Good work!
Helpful Report
Posted 1 year ago
Received my order in good time and perfect condition. Good quality composite cladding.
Helpful Report
Posted 1 year ago
Very poor customer service. Product ordered didn’t arrive and no response to 3 emails. No option to talk to anyone - the phone number given only tells you to email. Have cancelled order and am waiting for refund.
Helpful Report
Posted 1 year ago
Bought two scaffold boards for adding to my raised beds. Perfect, thank you.
Helpful Report
Posted 1 year ago
Good product with fast delivery
Helpful Report
Posted 1 year ago
Great quality at a great price
Helpful Report
Posted 1 year ago
After waiting for 12 days and 2 phone calls and a email still not had my delivery
Helpful Report
Posted 1 year ago
I ordered waste bin pins. They arrived about a week after I ordered them. One of them, half the head was missing. It didn’t break in the post as it wasn’t in the plastic bag they arrived in. I did think I had ordered one but two turned up. One was broken so it was ok.
Helpful Report
Posted 1 year ago
Perfect for what we needed, gr8 price & speedy delivery - thank you :)
Helpful Report
Posted 1 year ago
Excellent response to order request and picked up following day.
Helpful Report
Posted 1 year ago
Timely and good value.
Helpful Report
Posted 1 year ago
Product as advertised. Delivered on time.
Helpful Report
Posted 1 year ago
Quick, works well. Great service.
Helpful Report
Posted 1 year ago
Quick delivery. Good communication
Helpful Report
Posted 1 year ago
Had an issue with delivery, didn't deliver on the day they said but i will say they did phone me and said the product did not get put on the delivery van and would get it the next day, which it did arrive.
Helpful Report
Posted 1 year ago
Difficult to get locally product delivered in promised timescale at lower cost than elsewhere. What's not to like?
Helpful Report
Posted 1 year ago
Perfect company Iam very happy 😃
Helpful Report
Posted 1 year ago
Merchanting Ltd is rated 4.1 based on 1,687 reviews