Merchanting Ltd Reviews

Name: Merchanting Ltd
Address: Merchanting, 44 Stores, 44 Berth, Tilbury, Essex
Rating: 4.06

4.1 Rating 1,687 Reviews

76 %

of reviewers recommend Merchanting Ltd

4.1

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Merchanting Ltd 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

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“I have used these for a while now with no problems, however this order was not good. It was quickly and efficiently sorted out by the customer service team though, you can’t ask for more than that, things do go wrong from time to time. I will be using them again for sure.”

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Posted 1 year ago

“Very good price and no issues with product or delivery arrangements”

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Posted 1 year ago

“asked for another £100 for delivery after waiting nearly 2 weeks unacceptable..”

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Posted 1 year ago

“Quick delivery. Good work!”

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Posted 1 year ago

“Received my order in good time and perfect condition. Good quality composite cladding.”

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Posted 1 year ago

“Very poor customer service. Product ordered didn’t arrive and no response to 3 emails. No option to talk to anyone - the phone number given only tells you to email. Have cancelled order and am waiting for refund.”

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Posted 1 year ago

“Bought two scaffold boards for adding to my raised beds. Perfect, thank you.”

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Posted 1 year ago

“Good product with fast delivery”

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Posted 1 year ago

“Great quality at a great price”

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Posted 1 year ago

“After waiting for 12 days and 2 phone calls and a email still not had my delivery”

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Posted 1 year ago

“I ordered waste bin pins. They arrived about a week after I ordered them. One of them, half the head was missing. It didn’t break in the post as it wasn’t in the plastic bag they arrived in. I did think I had ordered one but two turned up. One was broken so it was ok.”

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Posted 1 year ago

“Perfect for what we needed, gr8 price & speedy delivery - thank you :)”

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Posted 1 year ago

“Excellent response to order request and picked up following day.”

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Posted 1 year ago

“Timely and good value.”

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Posted 1 year ago

“Product as advertised. Delivered on time.”

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Posted 1 year ago

“Quick, works well. Great service.”

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Posted 1 year ago

“Quick delivery. Good communication”

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Posted 1 year ago

“Had an issue with delivery, didn't deliver on the day they said but i will say they did phone me and said the product did not get put on the delivery van and would get it the next day, which it did arrive.”

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Posted 1 year ago

“Difficult to get locally product delivered in promised timescale at lower cost than elsewhere. What's not to like?”

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Posted 1 year ago

“Perfect company Iam very happy 😃”

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Posted 1 year ago

Merchanting Ltd is rated 4.1 based on 1,687 reviews