Merchanting Ltd Reviews

Name: Merchanting Ltd
Address: Merchanting, 44 Stores, 44 Berth, Tilbury, Essex
Rating: 4.06

4.1 Rating 1,687 Reviews

76 %

of reviewers recommend Merchanting Ltd

4.1

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Merchanting Ltd 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

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“Good service and quality goods but too expensive compared to its competitors. Took five days to answer email, far too long.”

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Posted 3 years ago

“Used you a few times before. Good prompt service. Difficult to source good quality birch plywood in smaller than full sheet sizes. Yours fits the bill. Grand daughters headband and hair accessories project completed.”

Merchanting Ltd 5 star review on 12th September 2021

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Posted 3 years ago

“You took my order without it being in stock. Someone was supposed to let someone else know this so that they could tell me about it. I only found out because I emailed after 9 days and then got an email to tell me the above. I asked for a refund and was told by email that I had been refunded. Three days later the money was not in my account so I phoned to ask if there had been a mistake and was told that it could take 5 working days to process. Then the next day I found two parcels outside my house ( I was at home ) which contained 4 lengths of oak skirting that I didn't order. This is the best way to get a bad review and I wont be placing any more orders with you. Graham Lester.”

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Posted 3 years ago

“Overall very good service”

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Posted 3 years ago

“Despite receiving damaged goods the company were very quick to resolve. Many thanks”

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Posted 3 years ago

“Product was good and reasonably priced, but I ordered 13 sheets of 12mm mdf and one of the sheets turned up and it was only 9mm Mdf which meant I had to sauce another sheet due to time constraints.”

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Posted 3 years ago

“Excellent service and delivered on time”

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Posted 3 years ago

“Thank you for sending right size pins with the lid, much needed for our bin. Thank you so much.”

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Posted 3 years ago

“All items arrived and were all broken”

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Posted 3 years ago

“Order arrived quickly and exactly as specified. Prices also very competitive.”

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Posted 3 years ago

“Great Service and communication thank you”

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Posted 3 years ago

“Bin is good & cheaper then anywhere else. But click & collect not like screw fix or b & q or any other outlets. It’s take 5-7 days to collect. They have improved click & collect facilities”

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Posted 3 years ago

“very good customer service”

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Posted 3 years ago

“Great quality and service.”

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Posted 3 years ago

“User friendly online order service backed up by speedy delivery of a quality item”

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Posted 3 years ago

“Arrived quickly and well packaged. Thank you!”

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Posted 3 years ago

“When the item I have ordered is delivered, I will give a review.”

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Posted 3 years ago

“Brilliant service, good quality product, clear description and reliable. Easy to check cost of delivery, fast delivery. Would recommend Builders Marketplace.”

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Posted 3 years ago

“Order gone missing! Still awaited. Not impressed up to now, hopefully the service will get better.”

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Posted 3 years ago

“Easy to deal with, timber arrived with prompt delivery Thank you”

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Posted 3 years ago

Merchanting Ltd is rated 4.1 based on 1,687 reviews