Merchanting Ltd Reviews

Name: Merchanting Ltd
Address: Merchanting, 44 Stores, 44 Berth, Tilbury, Essex
Rating: 4.06

4.1 Rating 1,687 Reviews

76 %

of reviewers recommend Merchanting Ltd

4.1

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Merchanting Ltd 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

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“Although courier delayed delivery of items, they arrived well packaged and were just what we ordered :-)”

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Posted 2 years ago

“Product was spot on - once it arrived. Multiple emails received, confirming payment and dispatch. Expected in 2-3 days - marvelous. 4 days - nothing so emailed Builders Marketplace for an update. No response. Still not heard from them directly which is odd as they are now wanting a review. PayPal dispute opened and product arrived with no further delay.”

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Posted 2 years ago

“Excellent service, Excellent price”

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Posted 2 years ago

“Took three attempts to deliver”

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Posted 2 years ago

“I ordered an 8' x 4' sheet of 6mm pegboard. The delivery got lost and didn't arrive. I chased it with Builders Marketplace and they eventually got it delivered. It arrived chipped broken and marked and no good for the job and so I contacted them and they kindly sent another one out. This arrived even more badly marked, chipped and broken and so at that point I just gave up.”

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Posted 2 years ago

“Ordered a wheelie bin. Was dispatched quickly and arrived next day.”

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Posted 2 years ago

“We purchased three oak slat panels one of which had been damaged in transit.We contacted builders market place who immediately sent us a replacement panel excellent service would definitely buy again”

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Posted 2 years ago

“Sadly I am still waiting for my order.”

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Posted 2 years ago

“Very easy to follow website and prompt delivery, excellent service”

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Posted 2 years ago

“Great staff,very Knowledgeable and helpful.”

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Posted 2 years ago

“Great price and very quick delivery”

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Posted 2 years ago

“quick easy transaction”

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Posted 2 years ago

“great service - delivered what I ordered in a timely fashion - would use again Paul”

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Posted 2 years ago

“Item well packaged and good price”

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Posted 2 years ago

“My review rating s very poor as this company has taken my money for my order & told me two weeks ago it has been dispatched. It is now 11th October and I still haven't received my order. I have tried calling them & get put into a queue & no one answers the phone I've sent 3 emails & haven't had a single reply. My advice is don't waste your money don't buy from this company.”

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Posted 2 years ago

“Excellent value for money and excellent service standards - what more could you ask for? I will certainly use this company again for future purchases.”

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Posted 2 years ago

“Great service.”

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Posted 2 years ago

“The bulk bag of sand was 30% with stone,leaves and Cley.so is poor staff, suppose to be plastering sand...”

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Posted 2 years ago

“Great service, arrived very, very promptly.”

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Posted 2 years ago

“Very Good!!!”

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Posted 2 years ago

Merchanting Ltd is rated 4.1 based on 1,687 reviews