Merchanting Ltd Reviews

Name: Merchanting Ltd
Address: Merchanting, 44 Stores, 44 Berth, Tilbury, Essex
Rating: 4.06

4.1 Rating 1,687 Reviews

76 %

of reviewers recommend Merchanting Ltd

4.1

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Merchanting Ltd 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Packaged well, but sadly was badly damaged upon arrival”

Helpful Report

Posted 3 years ago

“Good Company to do business with, very friendly.”

Helpful Report

Posted 3 years ago

“Reasonably priced for product I wanted. Recieved item with no issue.”

Helpful Report

Posted 3 years ago

“Very nice staff, good prices. The online order system needs an overhaul however!”

Helpful Report

Posted 3 years ago

“Great value for money, definitely buy from you again ,also prompt delivery”

Helpful Report

Posted 3 years ago

“Fast inexpensive delivery and excellent quality materials at a good price.”

Helpful Report

Posted 3 years ago

“Excellent service and prompt delivery”

Helpful Report

Posted 3 years ago

“Very pleased. OSB board delivered well packed corners protected. Great price better than my local buildes merchant and way better than a big shed outlet.”

Helpful Report

Posted 3 years ago

“Super pvc thanks”

Helpful Report

Posted 3 years ago

“Did what they said no issues”

Helpful Report

Posted 3 years ago

“Terrible service”

Helpful Report

Posted 3 years ago

“Quality and service good”

Helpful Report

Posted 3 years ago

“Time scale from ordering to delivery was terrible no communication and quality of the sheets weren't even worth using for the job.”

Helpful Report

Posted 3 years ago

“arrived on time, well packaged.”

Helpful Report

Posted 3 years ago

“order exact measurements as requested thanks”

Helpful Report

Posted 3 years ago

“Ordered online product in stock. Order confirmed. Another email saying order being dispatched. Then emailed that product was not in stock and no idea when it would be available again. Did I want a refund. Yes I emailed back. Took a few emails and phone calls before money was refunded.”

Helpful Report

Posted 3 years ago

“I ordered a piece of pegboard. Next day I had a phone call from someone who had ordered the same thing and found the contact page already filled in with my details! She doesn't know me from Eve, but kindly rang me to warn me what had happened. I had to then block my credit card, since there was clearly a glitch in the company's system for privacy and so I didn't know if my credit card details might also have been compromised. Probably not, but I didn't take the chance.”

Helpful Report

Posted 3 years ago

“Speedy delivery and good communications.”

Helpful Report

Posted 3 years ago

“After waiting over a week for my order was told it was lost in transit and they no longer had stock so couldn't send the items after all. It would have been helpful had there been tracking on the website so we could have kept a check on delivery. The re-fund to my credit card was made promptly but the whole process has been stressful. Doubt I would make orders in the future.”

Helpful Report

Posted 3 years ago

“Good product range, reasonable prices, and fast delivery. Will use again.”

Helpful Report

Posted 3 years ago

Merchanting Ltd is rated 4.1 based on 1,687 reviews