Merchanting Ltd Reviews

Name: Merchanting Ltd
Address: Merchanting, 44 Stores, 44 Berth, Tilbury, Essex
Rating: 4.06

4.1 Rating 1,687 Reviews

76 %

of reviewers recommend Merchanting Ltd

4.1

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Merchanting Ltd 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use web site, friendly knowledgeable staff. Would definitely use them again.”

Helpful Report

Posted 2 years ago

“Really good quick service .... wood is good too”

Helpful Report

Posted 2 years ago

“The product was cheaper than anywhere else and delivered promptly. Very happy with the service”

Helpful Report

Posted 2 years ago

“Very efficient. Didn’t have the specific product i wanted, didn’t hesitate to contact me and sorted out an alternative straight away.”

Helpful Report

Posted 2 years ago

“Friendly and helpful staff.”

Helpful Report

Posted 2 years ago

“Didn’t even shock the products they took an order for! Absolute diddy company”

Helpful Report

Posted 2 years ago

“Tongue and groove panels arrived in great time, even though we live in Northern Ireland. The panels were excellent quality and ideal for the bathroom, we are very satisfied .”

Helpful Report

Posted 2 years ago

“Very good and efficient service”

Helpful Report

Posted 2 years ago

“The wood arrived and was left at my neighbours as I was taking my husband to hospital for surgery, so obviously he has not been able to use it for the job that it is intended for.”

Helpful Report

Posted 2 years ago

“Material excellent quality, delighted to get 4 x 4 panel which made the job easier and as unable to get what I was looking for locally was really pleased how efficient the company was, delivery also very good. Many thanks”

Helpful Report

Posted 2 years ago

“Easy to use website. The service is amazing. Love it a lot. Delivered quickly. Will definitely be buying more. Recommend everyone”

Merchanting Ltd 5 star review on 13th September 2022

Helpful Report

Posted 2 years ago

“Marine ply delivered quickly and with cuts as specified. Look to be of good quality. Very happy with service.”

Helpful Report

Posted 2 years ago

“Placed an order on a Friday morning, Had confirmation on Friday afternoon, and received an email the following Monday telling me my order was out for delivery. The day the order was due I received another email telling me they were out of stock and I got nothing !!!”

Helpful Report

Posted 2 years ago

“Can't cut 2 pieces to the same pattern and I'm not paying for another cut. My radiator cover now looks rubbish.”

Helpful Report

Posted 2 years ago

“Quick response and delivery”

Helpful Report

Posted 2 years ago

“Good efficient service”

Helpful Report

Posted 2 years ago

“Delivered on the time stated quality goods”

Helpful Report

Posted 2 years ago

“good pricing, very easy to navigate site and prompt delivery”

Helpful Report

Posted 2 years ago

“I wasn't sure about my order as i had requested a custom cut for some MDF backboard. The website is unclear about how it shows the custom cut. So i called up and spoke to a very helpful woman who explained that my order was good and the custom cut would be fine. So, i paid up (including the exorbitant delivery charge) and got confirmation of my order, followed by a confirmation that it was being processed and that i should expect delivery in the next 2-5 days. On the sixth day, i received an email explaining that my order could not be processed as the company do not deal with the size i had requested. I was already on a tight schedule and this was the last straw. Shoddy and innacurate service - best left well alone.”

Helpful Report

Posted 2 years ago

“Very efficient and polite.”

Helpful Report

Posted 2 years ago

Merchanting Ltd is rated 4.1 based on 1,687 reviews