Build Warranty Reviews

Name: Build Warranty
Address: 7-8 Delta Bank Road Metro Riverside Tyne and Wear NE11 9DJ, GATESHEAD
Rating: 4.98

5.0 Rating 237 Reviews

100 %

of reviewers recommend Build Warranty

Company Reviews

Metrics

Info

5.0

Based on 237 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Build Warranty:

UK's Leading Structural Warranty Specialist - Full Market Comparison - Lowest Premiums Guaranteed.

Visit Website

Phone:

02039665409

Email:

info@buildwarranty.co.uk

Location:

7-8 Delta Bank Road Metro Riverside Tyne and Wear NE11 9DJ
GATESHEAD
NE11 9DJ

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Anonymous

Anonymous // 01/01/2019

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“Incredibly helpful and excellent customer service”

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“The help and support give throughout this process has been outstanding. Helen Edmunds my contact has been a real help a credit to buildstore.”

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“Very helpful service. I was able to talk on the phone when needed. Fast communication through email. Certificate to my email and a phone call to say an email with Certificate has been delivered .”

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“Efficient and straightforward process. I’d happily recommend Build Warranty and will use on future projects myself.”

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“Very happy with the whole process that was provided by this company, very professional people, great communication, very helpful and diligent. Look forward to using them again in the future.”

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“Excellent service with all parties accessable and helpful throughout”

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“Fantastic service, can't fault it. All done within a week. Helen and Lee have been exceptionally helpful.”

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“Helen is been so helpful and professional would recommend anyone to use your service. Thanks very much.”

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“Helen has been so helpfull and very professional I would recommend build warranty for their efficiency. we should have more people like Helen . She is a breath of fresh air . All the best .”

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“Helen was super responsive and the whole organisation was very professional. Time was a bit of an issue but that was probably my unrealistic expectations. Overall - I would thoroughly recommend Build Warranty!!!!”

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“Tina worked tirelessly in sorting out the paperwork we needed, a very friendly and conscientious person - need more people like her!”

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“Took a lot of time to explain differences between products and was very informative, sadly, for her, because she was honest enough to tell me the truth, and explained their products could not really be of help, she lost business ! Had the product been suitable I would definitely have put my business there simply because she was so professional, well informed, friendly and genuine. Perhaps next time ??”

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“Very professional and competitively costed service all round, from talking me through the whole process initially to being on the end of the phone when problems arise with the build or funding. When our building society needed certain information at the eleventh hour Helen was ready to go the extra mile to make sure everything worked out! Highly recommend Build Warranty.”

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“We would like to individually thank each and every one of you on the wonderful job you did for us this week. You were all highly professional and an absolute treat to do business with. We truly appreciate the quick turnaround from doing the survey to obtaining the final certificates, including a couple of minor amendments. You all kept me very calm at an extremely stressful time. Speaking to you all separately on the phone calmed me even further. I would say this is a testament to a well run business!”

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“Very efficient and professional service could not fault”

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“extremely helpful throughout. They go that extra mile to ensure you get great service.”

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“Great service and communication at a reasonable price”

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“Helen's customer service is absolutely fantastic - approachable, helpful and timely!”

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“I was not aware that I would need a PCC and as it was required by a Lender in order to keep a sale going I was in quite a panic! My first phone call to Connor put me at ease as he answered all my questions and helped me to understand the process. During the first stage of the process I was then patiently supported by Helen who helped me get all the paperwork in the right place. During the final stage my contact was with Lee who made sure that everything came together and the Certificate was issued as soon as the Senior Surveyor had signed it off. Thank you to all concerned for your professionalism and understanding during a stressful time!”

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“Very friendly and helpful. Explained the problem really well and kept us informed all along.”

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Build Warranty is rated 5.0 based on 237 reviews