Build Warranty Reviews

Name: Build Warranty
Address: 7-8 Delta Bank Road Metro Riverside Tyne and Wear NE11 9DJ, GATESHEAD
Rating: 4.98

5.0 Rating 245 Reviews

100 %

of reviewers recommend Build Warranty

Company Reviews

Metrics

Info

5.0

Based on 245 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Build Warranty:

UK's Leading Structural Warranty Specialist - Full Market Comparison - Lowest Premiums Guaranteed.

Visit Website

Phone:

02039665409

Email:

info@buildwarranty.co.uk

Location:

7-8 Delta Bank Road Metro Riverside Tyne and Wear NE11 9DJ
GATESHEAD
NE11 9DJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and professional staff. Very quick turnaround and reasonably priced too. Would recommend!”

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“Fantastic customer service, quickly responding and acting upon any questions or queries. Lee was amazing, she was so helpful with getting the warranty completed as quick as possible due to a quick sale. The whole process was extremely quick and efficient, fantastic service and value for money. Thank you so much Build Warranty!”

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“I found Build Warranty to be professional, knowledgeable, prompt and efficient. They are an excellent example of great customer service.”

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“From start to finish - Connor, Tina and Charlotte were excellent. Tina really pulled out all the stops and truly helped us to get our policy through in the quickest time possible. Thank you build warranty for making the whole process SO much easier! Highly recommended!!!!”

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“What a shame more British firms don't give the BW service. First rate I would recommend them to any one . Joe”

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“Build Warranty are fantastic - extra special thanks to Connor, Charlotte and Tina (lovely Tina) who really helped at an extremely stressful time. Can’t recommend highly enough. Thanks again”

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“Extremely helpful from start to finish. Informative and knowledgeable staff, customer service was great. Thankyou”

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“Superb customer service”

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“Build Warranty were incredibly prompt with providing me with a quote and their Account Executive, Connor Edmunds, who I spoke to on the phone, was very knowledgeable and helpful with helping me complete the quote form. The inspector rang me very promptly the day after I paid the invoice, which was issued the same day I confirmed I wanted to proceed with the Professional Consultants Certificate (PCC) and I was able to have the inspection the next day. Another Account Executive, Tina Merritt, was then incredibly prompt at sending me the PCC that same day. The whole process was done so quickly and professionally by everyone I spoke to at Build Warranty, which was great to see as I'd expected a process like this to take so much longer than just a few working days like it did. The high level of service and assistance I got from everyone I spoke to at Build Warranty was all very much appreciated, so thank you very much Build Warranty! I would recommend them to anyone!”

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“Great service, will definitely recommend to family and friends! The warranty certificate was done really quickly, thanks for your prompt work!”

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“Great service, will definitely recommend to family and friends! The warranty certificate was done really quickly, thanks for your prompt work!”

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“I’m extremely happy with the support from Tina and the entire team. The current warranty certificate became the most essential document for the sale completion of the project. It was the most urgent case over years. Their dedicated work made it happen on time to avoid the collapse of the entire chain. Thank you again, team!”

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“We experienced wonderful service all the way through the process. Tina was so prompt with her email replies and truly looked after us...absolutely brilliant!”

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“Great people, 10/10 customer service and Tina was so helpful! Thankyou !”

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“Thanks for your very prompt work. I'll definitely use you again next time.”

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“Tina Merritt from Build Warranty went above and beyond helping me with the purchase of a new house where the warranty had expired due to a previous insurance company going into liquidation. My purchase completes Thursday and it’s one less thing for me to worry about as its all sorted”

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“We recently started a new project of 5 houses and Build Warranty were recommended to us by our Engineer. The options they gave us made it very clear to the best cover that would suit us. Their cost of cover came in £1,200 less than another quote we received. Their surveyor appointed to our project is very helpful and friendly too. We would definitely recommend using Build Warranty”

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“I called this company at a time when I was very unsure how to proceed. Their person (Tina) was excellent. I was helped through the process and it was clear from the outset that she knew what she was talking about. An excellent company to deal with.”

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“Building warranty was very helpful! I cant describe how stressful it is when I find out my building warranty provider is with CRL, a defaulted company. Tina explained PCC’s pros and cons to me very carefully.”

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“A problematic and stressful sale was saved with the excellent and prompt assistance of Build Warranty. Easy to deal with, understood my needs, delivered fast enough to keep my buyer engaged. Many thanks, happy to recommend.”

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Build Warranty is rated 5.0 based on 245 reviews