Build4Less Reviews

Name: Build4Less
Address: 3rd Floor 207 Regent Street, London
Rating: 4.10

4.1 Rating 317 Reviews

76 %

of reviewers recommend Build4Less

4.1

Based on 317 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Build4Less 5 star review on 1st February 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service. First delivery was a failure due to a third party haulage company fault. It was all swiftly corrected with another delivery free of charge”

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Posted 1 year ago

“Very good prompt and proactive service. Replaced goods for even better ones as not available will surely recommend”

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Posted 1 year ago

“First package came and was damaged in transit, They sent another straight away, really good service.”

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Posted 1 year ago

“Really pleased best price around”

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Posted 1 year ago

“Good fast service”

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Posted 1 year ago

“We ordered a sink from Build4Less which was absolutely stunning but sadly, we soon discovered that the unit was too large for our new kitchen. We reported this Build4Less shortly afterwards who agreed to collect it. However, there would be a £10 return fee (we're fine with that) but also a reduction in the original price of 20% as a "restock fee". We are consumers and not trade and therefore is unlawful. Despite stating this fact to Build4Less and advising that our statutory rights as consumers override their terms and conditions, to date they have refused to collect the sink and refund us the total amount we paid, less the return fee of £10. We have therefore reported Build4Less to trading standards who have advised that they will be raising this issue with Build4Less. In addition, the companies "cooling-off" period on the website is stated to be only 7 days - also in contravention of the law. It should be 14 days.”

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Posted 1 year ago

“Great product....just the same with the one that came with the fireplace and now I have two....its brilliant and well packaged...arrived on time...no complaints.”

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Posted 1 year ago

“All products were received really quickly and were of good quality and easy to fix. (Roofing sheets, ridge and screw cap fittings) Good communication.”

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Posted 1 year ago

“Good price, excellent speed of delivery Packaging looked good on delivery Opened one to check the product On opening one pack had incurred some impact during delivery (not immediately visible untill closer inspection on day of use. All 5 sheets in the parcel had a split of about 40cm in the last ridge. Managed to use without damage showing. Maybe when the number of sheets exceed 10, have them delivered on a pallet. A little extra delivery costs might be worth it.”

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Posted 1 year ago

“Good quality and price”

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Posted 1 year ago

“Quality product at a great price. Prompt delivery.”

Build4Less 5 star review on 15th April 2023

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Posted 1 year ago

“Good quality,easy to work with.”

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Posted 1 year ago

“Good quality”

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Posted 1 year ago

“Great shingles that look neat too”

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Posted 1 year ago

“bought to brighten up boundry fence .could not order off any other website unless in packs of 4 we needed 5 they were happy to oblighe delivery was excelent ,cannot fault the pannels.went straight in place look fantastic very happy”

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Posted 1 year ago

“Not used Build 4 Less before but I was impressed with the service I received and consequently will use them for future purchases Would recommend wholeheartedly”

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Posted 1 year ago

“Received on time, driver helpful, 2 packages of 4. Unpacked after a few days to find that 4 of the 8 sheets had been damaged on the corners. Unfortunately too late to return.”

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Posted 1 year ago

“Not fitted my roofing sheets yet due to the weather but the website was easy to navigate, communication was good and the delivery was prompt.”

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Posted 1 year ago

“Had a few issues with the sheets being damaged got on to the lovely lady at customer service and were replaced within a few days”

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Posted 1 year ago

“Had some damaged materials delivered spoke to customer service and they had new replacement delivered straight away.....”

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Posted 1 year ago

Build4Less is rated 4.1 based on 317 reviews