Build4Less Reviews

Name: Build4Less
Address: 3rd Floor 207 Regent Street, London
Rating: 4.10

4.1 Rating 317 Reviews

76 %

of reviewers recommend Build4Less

4.1

Based on 317 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Build4Less 5 star review on 1st February 2024

Anonymous

Anonymous // 01/01/2019

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“Appalling experience. Order was extremely slow to arrive despite a £75 delivery charge. Additionally, the order was short and despite several emails enquiring about the missing items, no satisfactory response has been forthcoming. Very poor Indeed.”

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Posted 1 year ago

“First class service 👍🏻”

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Posted 1 year ago

“good products and speedy delivery very efficient service”

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Posted 1 year ago

“Excellent customer service. Good quality goods and fantastic price.”

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Posted 1 year ago

“I placed my order on the 6th of June and still haven’t received it”

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Posted 1 year ago

“Still haven’t received the items???”

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Posted 1 year ago

“Product arrived on time and it is exactly as described”

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Posted 1 year ago

“Received the wrong item. Pointed out that they were advertising one thing and selling another, didn't make any difference, still waiting to resolve the problem. Now they are asking me to review a product I've never received! UNbelievable!”

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Posted 1 year ago

“Very quick and responsive - no issues”

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Posted 1 year ago

“Dobra firma”

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Posted 1 year ago

“You require a honest review, Don’t like giving out negative feedback but after 30+ emails to ask for a review I will. Firstly the polycarbonate sheets came in damaged, cracked along the edges, secondly when heat wrapped prior to delivery, The sheets were damaged and partially melted and finally after all the cutting out the damaged parts of the sheeting it was looking like broken mirror. Shame as I spent good money but couldn’t be bothered with complaining and just made a further purchase at my local DIY store”

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Posted 1 year ago

“AVOID ! Incredibly bad service. I'm waiting 22 days for my money back and I don't know if I get it at all... no communication and... huge mess, I ordered 2 packages of red roof shingles, and the next day I ordered another package. The first 2 packages came after a few days GREEN and on the second day they turn off the next 3rd packet of Greens also ... I called them and asked for red ones ... again a few days for collection and 2 days for redelivery... only 2 packages came, I cancel the 3rd one I couldn't wait any longer, just ordered elsewhere. so far I have not got a refund from them, it's been 22 days and a couple of emails.”

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Posted 1 year ago

“Can't fault this company very help full and deliver on time”

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Posted 1 year ago

“befor i write this i would just like to say you will probably blame anyone but yourself before i put my order in i had stipulated it had to be delivered on a 7.5t wagon first delivery attempt was on a 26t wagon which couldnt come up my road i waited a total of 4 weeks for my delivery poor lack of communication on your behalf”

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Posted 1 year ago

“Great delivery, on time and post and boards were great quality”

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Posted 1 year ago

“Excellent product, price and service”

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Posted 1 year ago

“Great product easy to use fantastic quality great price”

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Posted 1 year ago

“First delivery (sample sheets for me) was excellent Main delivery however was given as estimated delivery of yesterday Friday 12th I have heard absolutely nothing and no way to follow up other than "track order" which is showing estimated delivery Friday 12th I will just have to wait What a pain!”

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Posted 1 year ago

“Delivery on time. Material was better than I thought. Very strong and sturdy. Unfortunately the fixings didn't come with the roofing sheets, but this was soon rectified. Happy customer. Would definitely recommend Build4Less.”

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Posted 1 year ago

“Great price great product and delivery was very good”

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Posted 1 year ago

Build4Less is rated 4.1 based on 317 reviews