Brown Recycling Limited Reviews

Name: Brown Recycling Limited
Address: Brown Recycling, Vanguard House, Sneyd Hill, Stoke-on-Trent
Rating: 4.76

4.8 Rating 346 Reviews

95 %

of reviewers recommend Brown Recycling Limited

Company Reviews

Metrics

Info

4.8

Based on 346 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 998 1069

Location:

Brown Recycling, Vanguard House, Sneyd Hill
Stoke-on-Trent
ST6 2DZ

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Anonymous

Anonymous // 01/01/2019

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“Chris who comes to the Vine Inn in Nantwich always provides a great service. Advance warning of arrival, notification of issues and always willing to do extra to help.”

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Posted 6 years ago

“Excellent Service - Highly Recommended - Steve & Tom make a great team and are always a pleasure to see ! Woodpecker Interiors & Centurion Furnishings of Hanley !”

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Posted 6 years ago

“Steve and Tom are very friendly and always go that extra mile to help out,”

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Posted 6 years ago

“1st class service, really helpful and polite. Would definitely use again.”

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Posted 7 years ago

“Very pleased with the company The collectors are always very pleasant and helpful especially Tom and Steve who always empty our stock cages that are also filled with cardboard for us too”

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Posted 7 years ago

“Very good company the driver is amazing never missing a day collection very frienly thanks”

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Posted 7 years ago

“We have been using Browns for ages and they are amazing. For professional for chasing payment as well ;-)”

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Posted 7 years ago

“Absolutely diabolical. Ordered a skip in plenty of time for a.m. today. They confirmed but today, had to email at 11:00 to see what had happened. Got a reply saying 'be there in an hour'. 1 hour 29 later nothing, no email, no call nothing. Had to phone and informed 'driver was on his lunch' They never advised any delay and indicated delivery would be after 13:45. Full half day and more lost to waiting for them. Made other arrangements. Would never recommend this service. Think twice before you book them. No scheduling. No proactively contacting to inform of delays. Not dependable. I would have given them nil stars if it was an option.”

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Posted 7 years ago

“Browns have collected our rubbish for many years now, they are very reliable. Neil is particularly pleasant and helpful. We would definitely recommend this company.”

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Posted 7 years ago

“Our designated driver Neil is always very polite and helpful, nothing is too much trouble.”

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Posted 7 years ago

“Neil is always very friendly and helpful, nothing is too much trouble.”

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Posted 7 years ago

“i can honestly say that Browns recycling have really surprised me with their service, they are always prompt and efficient with collections and nothing is too much trouble for them. the collectors we currently have, Neil and Steve are fantastic ! lovely guys and always got a friendly smile. Well done guys keep up the good work. kind regards Helen @ Helen bryan florist wolstanton.”

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Posted 7 years ago

“We're more than happy with the bin collections on time every time. As for the recyclable cardboard collection they don't always turn up on the agreed date and sometimes it can sit in the compound for up to fortnight.”

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Posted 7 years ago

“Our pick up driver (Neil) is excellent. He is always pleasent and reliable and even when he is extremely busy he will always have a smile on his face and ask you how your day has been. He is a credit to your company and we look forward to our pick up days.”

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Posted 7 years ago

“I changed our waste collector to Brown recycling Ltd, They are great. They arrive on the day booked and the driver is very helpful & pleasant. He is a credit to your company.”

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Posted 7 years ago

“been using browns for a number of years now great service off drivers ,especially the regular driver Bob”

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Posted 7 years ago

“Very good service!”

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Posted 7 years ago

“Confidential waste delivery booked in and my staff were attended to punctually The certification was provided promptly too”

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Posted 7 years ago

“Excellent efficient service, skips can easily be booked via an e mail”

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Posted 7 years ago

“all is good when collecting the cardboard all is good when collecting the glass but we have had recent problems when collecting the waist skip one driver hit our compactor and broke all the bolts that was holding it down and last week your driver left the skip 20 foot away from our compactor and left rubbish all over the floor which i have sent pictures to Ian Hancock”

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Posted 7 years ago

Brown Recycling Limited is rated 4.8 based on 346 reviews