Brown Recycling Limited Reviews

Name: Brown Recycling Limited
Address: Brown Recycling, Vanguard House, Sneyd Hill, Stoke-on-Trent
Rating: 4.76

4.8 Rating 346 Reviews

95 %

of reviewers recommend Brown Recycling Limited

Company Reviews

Metrics

Info

4.8

Based on 346 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 998 1069

Location:

Brown Recycling, Vanguard House, Sneyd Hill
Stoke-on-Trent
ST6 2DZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, we have a regular collection and Ray recently dropped and collected a skip on same day pickup, very professional service.”

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Posted 5 years ago

“Bob T is our regular driver and is very professional and excellent on site.”

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Posted 5 years ago

“Bob T is one of our usual collectors and he is always very polite. Browns are always helpful.”

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Posted 5 years ago

“Christie our Rep has been very helpful with regards to getting our new account started. She responds to any queries I have straight away. We look forward to our new Contract with Browns in the New Year.”

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Posted 5 years ago

“Excellent Customer Service. Our account manager was nothing but helpful throughout the whole process of getting set up, and I look forward to working with them in the future.”

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Posted 5 years ago

“Had a tour around the plant which was fascinating: interesting facts, thought-provoking, and entertaining too. Highly recommended.”

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Posted 5 years ago

“Same day delivery and collection, service was excellent. Thanks to Ray the driver, very helpful”

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Posted 5 years ago

“Very efficient service. Ray was great.”

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Posted 5 years ago

“Ray delivered my skip this morning, after only ordering it yesterday. he dropped it quickly and easily, he was very helpful 😊”

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Posted 5 years ago

“Thanks to Ray, who picked up our full skip today from Meir Hay. We asked him if he could also move the empty one next to it, so my disabled wife has more access. He kindly did this, so went the extra mile, thanks Ray.”

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Posted 5 years ago

“The staff at Browns made organising the contract very easy and no complications. They are very accomodating to the needs of our business. Excellent service all round.”

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Posted 5 years ago

“I have never had a problem with my skip hire delivery or collections. Today’s delivery was quick whilst his driving and drop off was very well executed. On top of this Ray was a very happy, well mannered individual who made the process very easy.”

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Posted 5 years ago

“Polite and helpful office staff, very competitive rates, fast, efficient service. Ray, the delivery driver was particularly helpful. Third time I've used Browns and can highly recommend.”

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Posted 5 years ago

“Great service as usual and driver was friendly, polite and guided the skip to exactly where I wanted it. Many thanks.”

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Posted 5 years ago

“Had a skip delivered by say way polite friendly and asked where the skip was wanted service was fast as was collection fair priced also”

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Posted 5 years ago

“Paid for the skip, gave address and contact number. Skip was taken before I asked for it to be removed as it wasn’t full and was still in use. When I rang they advised they didn’t have a contact number for myself. Well I gave one when I booked the skip so that wasn’t my error. And surely if I wanted the skip removing I would have rang or the driver would have used his common sense and would have seen the skip wasn’t full.”

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Posted 5 years ago

Hi Sam, we’re unable to find any booking under your name on our database, however, we are keen to resolve your issue as soon as possible. We pride ourselves on delivering excellent customer service, so obviously your comments are a concern - could you please contact us on 01782 816520 or traffic@brownrecycling.co.uk

Posted 5 years ago

“Very efficient service, office rang to see if we could accept earlier delivery as driver was in the area with a couple of hours notice but was not a problem if this wasn’t convenient. Driver Ray was very helpful in which way the skip would be easiest for us to enable disabled access to the property. Highly recommend”

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Posted 5 years ago

“skip delivered today by ray excellent service will use again and recommend”

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Posted 5 years ago

“We set up an account for a skip service, staff helpful, skip delivered on time, cost competitive.”

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Posted 5 years ago

“excellent customer service & sales it was so easy setting the account up, they delivered the wheelie bins on the day they told me, the skip also arrived & it gets collected every week effortless”

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Posted 5 years ago

Brown Recycling Limited is rated 4.8 based on 346 reviews