“Some osb boards ordered On-line shortly after 9am on Saturday. After 3h without a confirmation I've contacted customer service, they couldn't check order status for me. You have to call 01... number which I did...No answer on phone. Was bit in a hurry so I went to bluebell , at the counter I've been told to sit tight and wait for confirmation, never happened. it was after 1pm already and shop closes at 2pm. Very frustrating I have to say.”
“I ended up having to cancel the order as the Decking was wrong profile but the delivery driver and sales reps were very helpful and understanding. I always find brooks easy to deal with.”
“Very helpful, they even rang to tell me my order was ready for collection. Good quality materials with nearly everything in stock allowing for same day collection.”
“Good selection on website but I paid for four rolls of mineral roofing felt and shipping to Monaghan only to be told that their courier refused to deliver. Website should not have allowed the payment to be taken if that was the case.”
Hi Andrew,
Really sorry we could not fulfill your order, we did send the goods but our courier could not deliver, we have updated this product on our site so this will not happen again.
Thank you!
Brooks
“"Brooks Timber" exemplifies excellence with their commendable sales team. The comprehensive inventory at their warehouse consistently meets my requirements, leaving no room for any construction-related scarcity. Over my years of patronage, "Brooks Timber" has consistently upheld an impressive standard, ensuring that stock availability remains a non-issue. It is with great enthusiasm that I wholeheartedly endorse "Brooks Timber" as an exemplary construction shop, notably excelling in their dedication to meeting diverse building needs.”
