“Friendly on the phone. Been two weeks and still waiting for them to send me my documents. Have chased them several times and not even had one response. Not good enough, would recommend going elsewhere”
“I had been looking at policies all day to insure our son who has just passed his test. I was pleased to find a policy that was better value than other quotes and would not require a black box.
Kylie was friendly and professional to deal with and gave really good advice. Obviously I am hoping not to have to make a claim but I am confident in getting equally good service should that happen.”
“As a 21 year old not really know what I’m doing as it’s my first time insuring my truck on my own with out having mother at my side I found all the information needed overwhelming but when I spoke to jat on the phone and she broke everything down for me to understand and made my life a lot easier to understand it all after many of phone calls back and forward through out the day we sorted it and I’m covered for another year, lastly I would like to thank you jat for staying on longer on her shift as one of her colleagues said she was meant to be finishing at 5pm but didn’t finish the call with me till 6pm this went a long way for me, jat was a 10/10
For service hope she gets rewarded from this.
Lewis atyeo”
“I have received nothing but excellent service from Broker Experts in my recent dealings.
Lauren in particular has been nothing less than superb.
It is reassuring that in such a fast moving digital age that a traditional broker with individual “humans” on the end of a telephone line is able to not only flourish but also to excel on every level of customer service.”
“Kylie went above and beyond to get me the best deal
Very polite, professional and easy to talk to.
Very happy with my experience
Very happy with my insurance deal
Thank you kylie”
“i would just like to say thankyou and say how helpful and amazing Jat was with setting my insurance up, she attended to every inquiry i had and had eased any worries i had about my insurance, was very polite and helpful.”
“Jat was lovely, very pleasant and helpful with setting up the quote and getting us insured without any fuss; no hesitation on recommending. 5 stars :)”
