“What an absolute ridiculous company, they canceled my insurance policy and charged £500 for 1 months cover (total of the policy was £800). Then when I tried to restart the cover they now say it will cost £1100. I then asked to speak to a manager, the phone operator was rude and refused to transfer me as the phones were busy. Then they hung up on me after I said I would happily wait!”
“I'm very disappointed in this company usually I speak to a woman and she's brilliant really friendly and I just spoken to a guy call Stephan there and he's very rude with me he should not be answering the phone to customers he wouldn't help with the matter hes was verry blunt and next month I will be moving inshoreancs company's just because off Stephan I hate bad customer service not good at all clearly his verbal skills aren't up to the challenge”
“bad experience as they auto renewed my policy with an extra £50 amonth without asking then once i rang uyp 2 weeks after they saying i owe £500 for cancelation and now holding 2 years no claims till i pay when i wudnt of excepted the policy as was more than last years they are rip off”
“Joe B is a absolute credit to the company, super polite and goes above and beyond by explaining everything to a newbie. Joe made it all super stress-free, easy and super quick.”
